I Need Help With Virus/malware Removal

Welcome to Major Geeks!

Based on your logs, it does not look like your problems are due to malware. I just see a little junk to clean up. So let's do that and see what happens.

Run AdwCleaner again and this time have it cleanup the items it finds. Then continue with the below.

Please download OTM by Old Timer and save it to your Desktop.

• Run OTM.exe by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).
• Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
  (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of the code box
• Make sure that you scroll all the way to the bottom of the code box to get the whole fix!

Code:

:Processes
explorer.exe

 
:Files
C:\Program Files (x86)\browseandshhOOpp
C:\Program Files (x86)\browwsseAendSHop
C:\Program Files (x86)\cheape4all
C:\Program Files (x86)\dailyppRize
C:\Program Files (x86)\dailypreize
C:\Program Files (x86)\fasttsaler
C:\Program Files (x86)\froee2you
C:\Program Files (x86)\lowpriceeSS
C:\Program Files (x86)\offeRsofft
C:\Program Files (x86)\RoccikkeTsale
C:\Program Files (x86)\rockeetdeal
C:\Program Files (x86)\rockeTdeeal
C:\Program Files (x86)\rocKKetdEaal
C:\Program Files (x86)\rOckkeTdeaol
C:\Program Files (x86)\saleprizEes
C:\Program Files (x86)\salePrizes
C:\Program Files (x86)\salEpurizes
C:\Program Files (x86)\OpenSoftwareUpdater
C:\Program Files\Reimage
C:\Program Files (x86)\IncludeMonitor
C:\WINDOWS\system32\tasks\Norton 360
C:\ProgramData\Norton
C:\Users\Thrower\AppData\Local\Temp\*.*

:Commands
[purity]
[EmptyTemp]
[start explorer]
[Reboot]

• Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
• Now click the large button.
• If OTM asks to reboot your computer, allow it to do so. If it does not ask to reboot then manually reboot you PC. The report should appear in Notepad after the reboot.
• Close OTM.

Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be
saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach
this log file to your next message.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, Win7, Win8 or Win10, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

• the C:\_OTM\MovedFiles log
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

You're welcome. Your logs are clean. Any performance issues are not due to malware. Best guess is just impacts from Panda and/or SuperAntiSpyware.

Since you are not having malware problems, it is time to do our final steps:

1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
2. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
3. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If you are running Win 8, Win 7, Vista, Windows XP or Windows ME, do the below to flush restore points:
   • Refer to the instructions for your Windows version in this link: Disable And Enable System Restore​
   • For Windows 8 and 8.1 system restore see this link: Win 8 System Restore - How to enable/disable​
   • What we want you to do is to first disable System Restore to flush restore points some of which could be infected.
   • Then we want you to Enable System Restore to create a new clean Restore Point.
6. After doing the above, you should work thru the below link:
   • How to Protect yourself from malware!