Idiots guide re downloading tools.

Please answer the questions I asked

Very strange! Seems there is no end to the problems on your PCs. Perhaps you would be better off reinstalling because it seems we have no shortage of problems trying to run tools/scans on your PCs that work perfectly fine in every other thread here in the forums. And it does not appear to be due to any malware!

The only real issue we are left trying to fix is the proxy entry that keeps returning. This proxy issue likely the cause of your inability to update F-Secure and some other connection type issues. But since we cannot find any reason for it, and you just don't seem to be able to run many tools that are requested, it may be time to give up. It should not be this difficult, but when we cannot run the tools we need, it becomes impossible to help you since I cannot do it for you and I have to rely on your ability to complete our instructions and provide feedback and logs.

 

You're welcome. I'm sorry we could not resolve this. I'm not sure exactly why we cannot as the same processes to remove these stubborn proxy settings have work on hundreds of PCs. I just started to feel that perhaps we were taking too much time to try and fix this and that perhaps a reinstall would be a better choice for you now.