Not Sure If Malware Or Other Problem

MGTools did not run to completion. Also, please attach the ADWCleaner log.

In the meantime>
Please go here > https://www.zemana.com/Download
their program is no longer free, but you can use the demo version for this cleaning.

It auto updates, and you click scan. After it's finished, click on the icon that looks like Cell phone strength bars. High-light the report (by date log was produced) and click on the "Open Report" icon. (looks like a folder). That notepad.txt can then be copied/pasted into another .txt doc and saved. Upload that, please.

 

Please remove everything related to Pokki in ADWCleaner! And I would suggest you also remove the two items in Zemana.

Reboot and rescan with ADWCleaner, Hitman, RogueKiller and MBAM and attach the logs.

 

Looks good. Can you tell me what issues you may still be having?

 

Both of those are system issues that need to be addressed in the software forum.

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
2. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
3. If running Vista, Win 7 or Win 8, it is time to make sure you have re-enabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
4. Now go to the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 or 10 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
5. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
6. After doing the above, you should work thru the below link:
   • How to Protect yourself from malware!

 

You are most welcome.