SY.EXE giving me trouble

Welcome to Major Geeks!

First we need to remove a bunch of malware services. Make sure when you do the below that you only stop disable (and later delete) the EXACT services given. One of them in particular named Remote Procedure Call (RPC) Remote was designed to trick you. There are two similarly named services that are valid. So again I repeat, you must make sure you choose the one that match what is in my procedure exactly.

• Click on Start, then Run ... type services.msc into the box that opens up, and press 'OK'.
• On the page that opens, scroll down to irsriis
• then right click the entry, select Properties and press Stop Service.
• When it shows that it is stopped, next please set the Start-up Type to 'Disabled'.
• Now repeat the above to Stop and Disable the below two Services (if you do not find them or get any errors, just continue):
  • Iusr_sys
  • radsrver
  • Remote Procedure Call (RPC) Remote
  • Snake SockProxy Service
• Click OK until you get back to Windows.

• Next, run HJT, but instead of scanning, click on the None of the above, just start the program button at the bottom of the choices.
• At the lower right, click on the Config button
• Then click the Misc tools button
• Select Delete an NT Service
• Copy/paste RpcRemote into the box that opens, and press OK
• If you receive any error messages just ignore them and continue.
• Now repeat the above to delete the below two Services (if you do not find them or get any errors, just continue):
  • SkServer
• Now exit HJT but do not reboot when it tells you it needs to. We will do that further down after running HJT again to fix some other items.

 

Okay here is the continuation from message # 2. Make sure you complete message # 2 before doing the below.

Uninstall the below old versions of software:
J2SE Runtime Environment 5.0 Update 1
J2SE Runtime Environment 5.0 Update 2
J2SE Runtime Environment 5.0 Update 4
J2SE Runtime Environment 5.0 Update 6
Java 2 Runtime Environment, SE v1.4.2_01
Spybot - Search & Destroy 1.3 <-- this version is 3 years out of date and is not what we gave in the READ ME


Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - Startup: PowerReg SchedulerV2.exe

After clicking Fix, exit HJT.

Now download The Avenger by Swandog46, and save it to your Desktop.

• Extract avenger.exe from the Zip file and save it to your desktop
• Run avenger.exe by double-clicking on it.
• Check the 'Input script manually' box.
• Click on the magnifying glass icon.
• Copy everything in the Quote box below, and paste it in the box that opens:

• Now click the 'Done' button.
• Click on the traffic light icon and OK the prompt.
• You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt

After reboot, now install the current version of Sun Java from: Sun Java Runtime
Environment

Now install the correct version of SpyBot - Search & Destroy and install as instructed here: Spybot S&D Installing & Running


Please download ATF Cleaner by Atribune. This program does not require an installation. The executable actually runs the program.

NOTE: This program is for Windows XP and Windows 2000 only. ATF Cleaner will remove all files from the items that are checked so if you have some cookies you'd like to save. Please move them to a different directory first.

• Double-click ATF-Cleaner.exe to run the program.
• Under Main choose: Select All
• Click the Empty Selected button.

If you use Firefox browser

• Click Firefox at the top and choose: Select All
• Click the Empty Selected button.
  • NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser

• Click Opera at the top and choose: Select All
• Click the Empty Selected button.
  • NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main ATF Cleaner menu to close the program.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Avenger.

Make sure you tell me how things are working now!

 

This was a mistake that I forgot to edit out. Go back and run those steps from my first message again. I edited them to change the TCP reference to Snake SockProxy Service

After stopping and disabling it, you should be able to delete the SkServer service.

Then continue on to my second set of steps.

 

You can download these programs at a later time. The most important thing is to remove all the old versions and get your malware fixed. You will have to download Avenger and ATF-cleaner though as they are important in removing the malware. They are small compared to Java and Spybot.

 

Possibly but I'm not sure.

A link in my final instructions will give you a list of many recommended free tools including firewalls.

Delete the below files if they still exist:
C:\Documents and Settings\Jim\Local Settings\Temp\c8y4ef3g.exe
C:\Documents and Settings\Jim\Local Settings\Temp\spt14.tmp
C:\Documents and Settings\Jim\Local Settings\Temp\vllm1ccf.exe

Then empty your Recycle Bin.


Your logs are clean other than the above. If you are not having any other malware problems, it is time to do our final steps:

1. If we used Pocket Killbox during your cleanup, do the below
   • Run Pocket Killbox and select File, Cleanup, Delete All Backups
2. If we used ComboFix, you can delete the ComboFix.exe file, C:\ComboFix folder, C:\QooBox folder, C:\WINDOWS\nircmd.exe, C:\combofix.txt and C:\ComboFix-quarantined-files.txt logs that was created.
3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
4. If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
5. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
6. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
7. If we had you run Avenger, you can delete all files related to Avenger now.
8. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
9. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
10. If you are running Windows XP or Windows ME, do the below:
    • go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
    • Then reboot and Enable System Restore to create a new clean Restore Point.
11. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

Perhaps you need to reinstall whatever software is required to connect to your ISP.

 

Okay we defintely did not delete anything related to that so I'm not sure where your problems are at. Are you actually on dialup or are you on DSL? Did you change firewalls like you said you wanted to? Did you allow the appropriate processes to have access thru your new firewall?

 

Line noise can slow down the ability of the software to detect an actual connection and also disconnection. Thus causing the software to take longer on all operations. Not sure what effect it would have on CPU useage but the program will take longer to complete operations thus requiring more CPU time. Whether this is really total problem or not is unknown.