A lot of pop ups I need help =(

Welcome to Major Geeks!

I suggest that you get your Desktop clutter cleaned up ASAP. A cluttered Desktop makes a great place for malware to hide.


Run this Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

Uninstall the below software:
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 5
Java(TM) 6 Update 3
Spyware Striker <-- should have been uninstalled in step 1 of the READ ME

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O2 - BHO: {c8c9bfab-5d1c-4bf8-11c4-58bfb51ef990} - {099fe15b-fb85-4c11-8fb4-c1d5bafb9c8c} - C:\WINDOWS\system32\trqnrgps.dll (file missing)
O2 - BHO: (no name) - {A24041AA-45B4-4E6B-817C-9A139C4E7866} - C:\WINDOWS\system32\yaywXPHy.dll (file missing)
O2 - BHO: (no name) - {BAFFE38C-C38F-421D-A619-854106535705} - C:\WINDOWS\system32\jkkHBQih.dll
O3 - Toolbar: (no name) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file)
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [9400bd3e] rundll32.exe "C:\WINDOWS\system32\ddpppipf.dll",b
O4 - HKLM\..\Run: [BM97338ea2] Rundll32.exe "C:\WINDOWS\system32\wvcpwjjs.dll",s
O4 - HKCU\..\Run: [Bfb] C:\WINDOWS\system32\?icrosoft.NET\?canregw.exe
O15 - Trusted Zone: http://*.trymedia.com (HKLM)
O20 - Winlogon Notify: hggghef - hggghef.dll (file missing)
O20 - Winlogon Notify: jkkHBQih - C:\WINDOWS\SYSTEM32\jkkHBQih.dll
O20 - Winlogon Notify: zhwfnpac - zhwfnpac.dll (file missing)

After clicking Fix, exit HJT.

Now we need to use ComboFix to remove a bunch of malware files.

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Open Notepad and copy/paste the text in the below quote box into it:

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.


After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment

Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Make sure that you tell me if you receive a success message about adding the above
to the registry. If you do not get a success message, it definitely did not work.

Now run Ccleaner!

Now run the C:\MGtools\GetLogs.bat file by double clicking on it.

Then attach the below logs:

• C:\ComboFix.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

No it just means the at some point you rebooted after attaching your previous logs and they may have been cleaned up by some remaining processes from the previous scans. Just continue on!

 

You should read the sticky threads. This cost you more than an additional days worth of waiting time. See this: Don't Bump! It Only Hurts You!!!


Are you saying that your only remaining problem is that you cannot enter anything into the search box on Google? But general browsing to websites (even here at Major Geeks) works fine?

 

What browser are you using?

We have some more cleaning to do since you managed to pickup a bunch of new malware files. So let's see what happens after we get all of your malware removed.

Is the below the startpage you configured?
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://officialhomepage.org/home15.html


Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O2 - BHO: {d9433e60-4772-ae6b-8cd4-9036f92db991} - {199bd29f-6309-4dc8-b6ea-277406e3349d} - C:\WINDOWS\system32\oegdgy.dll
O4 - HKLM\..\Run: [9400bd3e] rundll32.exe "C:\WINDOWS\system32\vjxsavtk.dll",b
O4 - HKLM\..\Run: [BM97338ea2] Rundll32.exe "C:\WINDOWS\system32\cofhkmxw.dll",s
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

After clicking Fix, exit HJT.

Now we need to use ComboFix to remove a bunch of malware files.

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Open Notepad and copy/paste the text in the below quote box into it:

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.


Now double click ofn the fixme.reg patch you saved to your desktop in the previous fix. Make sure you allow it to be added to your registry.

Now run Ccleaner!

Now run the C:\MGtools\GetLogs.bat file by double clicking on it.

Then attach the below logs:

• C:\ComboFix.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Then you should also fi that line with the analyse.exe (HijackThis) program like in my last fix.

This is just due to the items we were removing and those messages should not occur anymore after your next reboot.

Your logs are clean.

If you are not having any other malware problems, it is time to do our final steps:

1. You can uninstall SUPERAntiSpyware now.
2. We recommed you keep Malwarebytes Anti-Malware as a scanner. It uses no resources except a little disk space until you run a scan.
4. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop & renamed it like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combo-fix" /u
     • Notes: The space between the cf" and the /u, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
   • Delete the C:\cf folder from combofix.
5. If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
6. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
7. If we had you run Avenger, you can delete all files related to Avenger now.
8. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
9. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
10. Go to add/remove programs and uninstall HijackThis.
11. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
12. If you are running Vista, Windows XP or Windows ME, do the below:
    • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
    • Then reboot and Enable System Restore to create a new clean Restore Point.
13. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!