Desktop Disappear...Please HELP.

No Desktop Icons and No Toolbar.
I lost all icons on the desktop,no toolbar and no right click either.
I did all I could thing of and no success
Is my laptop from work and I can afford to lose any data my boss will kill me.
Run HJT and see some files are missing also run Read & Run Me software thing thinking was infected but nothing came the puter is clean.

I am attaching the HJT log so someone can look at it.

Can anyone help me to fix it at least to a state good enought to be able to recover my data,please.

Thanks.

 

Hello R3LOAD,

Welcome to Major Geeks!

We have more requirements than just a HijackThis log.

Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

• READ & RUN ME FIRST. Malware Removal Guide

• If something does not run, write down the info to explain to us later but keep on going.

• Do not assume that because one step does not work that they all will not.

Notes:

1. If you run into problems trying to run theREAD & RUN ME or any of the scans in normal boot mode. You can running steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
   
   • Starting your computer in Safe mode
2. If you have problems downloading on the problem PC, download the tools on another PC and burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.

 

Toolbar Hijacked Iexplorer

Some Toolbar Hijacked my IExplorer.
Did the Read & Run me but wasn't enable to get a log from combofix and it crashed my windows on boot after it rebooted.
Had to go on recovery mode.
I'm running Windows Vista Ultimate.
Here is the other logs.
Please advise thanks.

 

Re: Toolbar Hijacked Iexplorer

And the last log from SUPERAntiSpyware.

Can someone look at this logs and tell me if all malware was removed.
Thanks.

 

Hello all.

Let's try to clear some confusion here.
Post #1 and #2 is referring to my workplace laptop which I felt was beyond repair so I salvage most of data and formatted it.
I should let you guys know about what I did that the post could be handled some other way my bad I'm sorry.

Now Post #3 and #4 is referring to my Desktop at home.And is the one that I did the Read & Run Me to remove that Pest of a Toolbar and was needing some expertise on analyzing the logs to see if everything has been removed or do I need to do anything else.

But someone merged both threads,don't know if this is correct cuz is two different puters and two different problems that's why was two different threads.

Thanks in advance for you help and time.

Thanks.

 

Hello R3LOAD,

Ok, now I'm confused. Your posts 3 & 4 contain no log attachments, only posts 1 & 2 do. Please clarify if those earlier posts are the logs from your current computer that you need help with.

 

Hello RiP ChAiN.

The posts that I need help with are:

Re:Toolbar Hijacked IExplorer posted on 09-03-08 at 17:04
and the post from 09-03-08 at 17:07

Everything else can be ingnored if that helps.
Just let me know if is there anything else I can do.

Thanks for your time and patience.

 

Hello R3LOAD,

Download Combofix from any of the links below, and save it to your desktop. For information regarding this download, please visit this webpage: http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Link 1
Link 2
Link 3


**Note: It is important that it is saved directly to your desktop**

--------------------------------------------------------------------

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

--------------------------------------------------------------------



Double click on ComboFix.exe & follow the prompts.

• When finished, it will produce a report for you.
• Please attach the C:\ComboFix.txt along with a new MGtools log for further review.

Note:
Do not mouseclick combofix's window while it's running. That may cause it to stall

 

Here you go the new request logs.

Please take a look.

Thanks

 

Hello R3LOAD,

I really don't see anything that jumps out at me from the posted logs, are you still having current problems with the computer?

 

Nope everything is running smoth.
Just a quick note from today's Malwarebytes' Anti-Malware scan is Keygens that bad or is just the way they are classified.
Here is today's Log.

Please advise.

Thanks.

 

Hello R3LOAD,

Some keygens are actually infected, some are just classified as such by the advanced heruistics some programs use. Either way, not something I would recommend you use..

Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Make sure that you tell me if you receive a success message about adding the above
to the registry. If you do not get a success message, it definitely did not work.

Please go to this link: http://forums.majorgeeks.com/showthread.php?t=139681 and follow the listed instructions starting from Step 5: Enable User Account Control (UAC)

 

Hello: __RiP_ChAiN_

I did receive a success message about it been merged (added)...Lolol
Then I just flushed the old System Restore points rebooted enable it back and created a new Restore Point.

About Enabling User Account Control (UAC) it was already enabled from before, I enabled it as soon I was done with the cleaning tools and logs.

Let me know if there is anything left for me to do.
But for now let me tell you this puter is running Top Notch....

Thank you so much for your time and dedication helping some less fortunated people like me....:wave.

Thanks.

 

I'm glad everything is working good for you now, I think your pretty good to go now as it stands.

 

Oki.... well I guess I will see you around the forums.


Once again thanks.

 

You're very welcome