Did all five steps, to no avail

Discussion in 'Malware Help (A Specialist Will Reply)' started by moliwo, Aug 23, 2009.

  1. moliwo

    moliwo Private E-2

    I hereby attach all the requested logs from the malware removal guide.

    A little peculiar how after SAS and Mbam and combofix, the computer seemed top notch, then popped up with the ad for that security suite, or something like that....came back a couple days later to check if the other programs would do anything...and it seemed to have screwed up the computer already! :banghead
     

    Attached Files:

  2. moliwo

    moliwo Private E-2

    How long is the normal wait time?
     
  3. moliwo

    moliwo Private E-2

    Now my computer is totally screwed. It won't even show login screen...and when it does, it won't start explorer even if I try getting task mangaer it won't come, so I can't even try to run explorer command!:cry
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geesk!
    I'm sorry for the delay but you should have read the info you received in the email you were sent when you signed up. Also when you rean the READ & RUN RUN ME FIRST. Both of these gave you the below link to read:

    Don't Bump! It Only Hurts You!!!

    Your 2nd and 3rd messages cost you 3 to 4 days of additional delay by moving you back to the end of the queue each time.

    What is your current status?
    1. Can you boot in normal mode?
    2. Can you boot in safe mode in any of the below modes?
      • safe mode with networking
      • safe mode without networking
      • safe mode with command prompt
    You have a bunch more malware to remove but you need to be able to boot in order to remove it completely.

    You logs show you had Windows problems in the past since I see C:\windows.new is where you have Windows installed now. It looks like this folder is from Aug 19, 2009. Did you just reinstall Windows and get it infected almost immediately?

    Also did you or someone else change the Userinit registry entry to run Windows Explorer rather that userinit.exe on startup? What I saw was the below:
    And it should be the following:
    I will give you a fix to try below which you can run in either safe boot mode or normal boot mode if you can boot at all.

    Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.


    Now download The Avenger by Swandog46, and save it to your Desktop.
    • Extract avenger.exe from the Zip file and save it to your desktop
    • Run avenger.exe by double-clicking on it.
    • Do not change any check box options!!
    • Copy everything in the Quote box below, and paste it into the Input script here: part of the window:
    • Now click the Execute button.
    • Click Yes to the prompt to confirm you want to execute.
    • Click Yes to the Reboot now? question that will appear when Avenger finishes running.
    • Your PC should reboot, if not, reboot it yourself.
    • A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

    Now run Ccleaner. Only use the Run Cleaner button. Do not run anything else on any other forms.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:
    • C:\avenger.txt
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
  5. moliwo

    moliwo Private E-2

    I thought that may have been the case with the order of the list...Thanks for clarifying!

    I wasn't able to boot into any modes, that is also why you see a windows.new folder; because I wasn't able to boot, so I had reinstalled windows but kept the files.
    That is what I had done again just now, and I'm redoing all the scans, here are the logs.

    I did the fixme.reg thingy and it gave the succesfully completed whatever message.:cloud9

    Explorer does not load after login; I must do it manually (i.e.: ctrl+alt+dlt, run...).

    Also, the Data execution prevention thingy comes up and tells me about automatic updates, which is more-or-less a new development.

    Thanks for the help...please keep it up!

    here are logs.
     
    Last edited by a moderator: Aug 31, 2009
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You need to attach the logs!;)
     
  7. moliwo

    moliwo Private E-2

    I did...and it keeps saying that you have already attach this file in "<the thread name>"! :confused
     
  8. moliwo

    moliwo Private E-2

    Now, after I changed a bunch of names, it works.
     

    Attached Files:

  9. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You were attaching the same old logs. You need to follow the instructions I gave to create a new log and then attach. I need new logs not the same ones that was previously attached. Also need the avenger.txt log
     
  10. moliwo

    moliwo Private E-2

    See, the deal is like this: Being that i was not able to turn on my computer, both in regular and in safe-mode, I made a reinstall of windows again, and ran all the read and run first scans, I had also run the avenger.

    I ran into a problem on the way: Funny, because the last time I had run these scans Combofix worked for the first time! Now, it didn't work! It said I have virut...

    Here are all those logs, including avenger and mglogs.

    Thanks so much.
     

    Attached Files:

  11. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Ah that's different. You did not mention this previously. Now that you have I took a deeper look into your logs and I can see the Virut infection.

    Sorry to give you the bad news but you will have to do a total clean reinstall.

    Your logs show that your Windows Operating system files have become infected by the Virut infection and there is no known reliable fix for this. In addition there are probably many many other executable files infected Virut. We could spend a lot of time trying to remove this infection, but odds are that it will not work because the nature of the infection has so many executable system files infected that as soon as we fix one file, other files that are infected will almost immediately or upon the next reboot, just reinfect the files. In addition, your PC would still basically be unreliable/untrustworthy even if we manage to fix the infected files that we can see since there could be many more that we are not seeing.

    The safest thing for you to do is backup your personal data immediately since your PC could possibly become unbootable at any point in time. Do not back up any executable files. This includes programs that you have downloaded since any of them could be infected. Anything you may have already backed up that is an executable type file (things you downloaded to install programs....etc) are most likely infected and will cause you to be reinfected if you reuse these files.

    Once you backup, you need to format partitions and reinstall Windows and all other software especially your protection software. Then install all updates for all software. DO NOT reinstall from any executable file backups you made while this PC was infected or you will just be reinstalling the infection.
     
  12. moliwo

    moliwo Private E-2

    Did the deed, although thats exactly what I was fearing that I would have to do!

    Thanks for the help! :wave
     
  13. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member


MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds