I'm tired: NSC.exe

Discussion in 'Malware Help (A Specialist Will Reply)' started by 4ty8er, Sep 5, 2009.

  1. 4ty8er

    4ty8er Private E-2

    Hope The great guys and gals at MajorGeeks can help me.
    I have had no problems for years because I have been diligent to keep my updates current. Now because I let my guard down for a little while I cannot get rid of a virus. I think it is nvsvc32.exe, but I am not sure. I do know I am infected with something, and am scared to log on to sites I need to conduct business.
    Please tell me what I need to do. I have run through all of the preventive measures you have suggested.:confused
     
  2. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    Welcome back, 4ty8er!
    If the directory is in the Windows \ System32 folder... this file is related to your graphics card, and will be on most pcs that are using the NVidia chipset.

    *...and if you wish to provide us with some logs - we have verify whether or not you have malware.

    Please read ALL of this message including the notes before doing anything.

    Please follow the instructions in the below link:

    READ & RUN ME FIRST. Malware Removal Guide


    and attach the requested logs when you finish these instructions.
    • **** If something does not run, write down the info to explain to us later but keep on going. ****
    • Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.

    • After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
    Helpful Notes:

    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
    3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.
    4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:
    Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
     
  3. 4ty8er

    4ty8er Private E-2

    Thanks doctor; for making me jump through all those hoops! I have found it was the "MyWebSearch" that was making my machine so slow. I am pretty sure it is clean now.
    If I have anymore problems, I will return.:)
     
  4. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member


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