Here's my log

Nope... I doubt that will help you in your case. Do the below:

Go to TDSSKiller and Download TDSSKiller.zip to your Desktop

• Extract its contents to your Desktop so that you have TDSSKiller.exe directly on your Desktop and not in any subfolder of the Desktop.
• Click Start > Run and copy/paste the following bold command into Run box and hit Enter.

"%userprofile%\Desktop\TDSSKiller.exe" -v

• Follow the instructions to type in "delete" when it asks you what to do when if finds something.
• When done, a log file should be created on your C: drive named something like TDSSKiller.2.1.1_27.12.2009_14.17.04_log.txt which is based on the program version # and date and time run. Please attach this log to your next reply.

Then continue on with the following:

Welcome to Major Geeks!

Please read ALL of this message including the notes before doing anything.

Pleases follow the instructions in the below link:

READ & RUN ME FIRST. Malware Removal Guide


and attach the requested logs when you finish these instructions.

• **** If something does not run, write down the info to explain to us later but keep on going. ****
• Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.

• After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!

Helpful Notes:

1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
   
   • Starting your computer in Safe mode
2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.
4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:
   • Don't Bump! It Only Hurts You!!!

Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
​

 

Check your c drive for a log called something like TDSSKiller.2.1.1_27.12.2009_14.17.04_log.txt. If no log is present then just go ahead and continue the other instructions.

 

When you ran MGTools you neglected to agree to the Trend Micro HijackThis agreement. I think at this point it would serve us well for me to see a log from running it. So a little further down I will have you re-run MGTools, this time agreeing (there's a bug and you have to hit "accept" twice)

You are not currently being protected by any antivirus, so ideally you ought to install some, but first let's do this:

Freez FLV to AVI/MPEG/WMV Converter <--- I would advise you to uninstall this software, there are much better alternatives and this one's a bit shady.

Now use windows explorer to locate and delete the below bold file:

Now double click the C:\MGTools.exe again and remember to agree to HJT.

Attach the C:\mglogs.zip into your next reply.

 

That's got it... and I can see what needs to be done... hang on and I'll post a fix.

 

1. You have spybot S&D's Teatimer function running which will probably interfere with our fix, please refer to the below before we continue:

How to disable Spybot's TeaTimer

2. Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

After clicking Fix exit HJT

3. Now run this-

Running HostXpert to Reset Default Hosts File

4. Also delete all files in the below folder except ones from the current date (Windows will not let you delete the files from the current day).

5. Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this.

6. Let us know of any problems you may have encountered with the above instructions and also let me know how things are running now!

 

Sorry, ignore my comment about the AV. Please complete my last instruction and attach the latest C:\mglogs.zip

 

Did you complete the step where I asked you to run HostXpert? (I see it downloaded to your desktop) But it looks like you either didnt actually run it or something went wrong. If so we will try another way.

 

Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):
Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

After clicking Fix exit HJT.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this.

 

Dammit! Try this please.

Reset Host File

• Open Notepad.
• Copy and Paste everything from the Code Box below into Notepad: (Do not include the word Code:)
  Code:

  @Echo off
  pushd\windows\system32\drivers\etc
  attrib -h -s -r hosts
  echo 127.0.0.1 localhost>HOSTS
  attrib +r +h +s hosts
  popd
  del %0

• Go to File >> Save As
• Save File name as FixHosts.bat
• Change Save as Type to All Files and save the file to your Desktop.

Now double click on the desktop FixHosts.bat to run the batch file. It will self-delete when completed.[/QUOTE]

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this.

 

and just to clarify... you did run the batch file, right?

 

Yes, I realise that You'll have to hang in there for a little while because my shift at work starts soon and I will have to think of other options for us to go about tackling the problem.

 

also make sure your PC is in normal start up mode by using msconfig.

 

Try this please.
http://support.microsoft.com/default.aspx?scid=kb;en-us;972034

Then run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this.

 

That's done it

Use windows explorer to find and delete the below bold file:

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we used Pocket Killbox during your cleanup, do the below
   • Run Pocket Killbox and select File, Cleanup, Delete All Backups
3. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures in step 3 the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

Yes, you should be ok.

Take care and safe surfing!