Combofix, my miracle solution?

Welcome to Major Geeks!

Combofix is not a miracle solution and should only be run when requested by an expert. Doing otherwise could lead to an unbootable PC. Yes we use, but only after other steps are performed.

Most slow PC issues are not related to malware, however if you wish to find out if you are having malware problems or not, the below is the correct approach. You can skip the ComboFix part since you ran it already and it shows nothing.

Please read ALL of this message including the notes before doing anything.

Please follow the instructions in the below link:

READ & RUN ME FIRST. Malware Removal Guide


and attach the requested logs when you finish these instructions.

• **** If something does not run, write down the info to explain to us later but keep on going. ****
• Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.

• After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!

Helpful Notes:

1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
   
   • Starting your computer in Safe mode
2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.
4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:
   • Don't Bump! It Only Hurts You!!!

Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
​

 

Yes and that is what the procedure allows us to do since we are not sitting in front of your PC. Do you really think a ComboFix log alone will provide the required info? If so, you are totally incorrect. It is only a specialty malware removal tool for experts. It is not a system analyzer

Spyware Doctor is not a virus and none of our links contain virii. Also I did not ask you to download and install Spyware Doctor. You clicked on an advertisement not on the download links for the tools we asked you to use.

Tens of thousands of happy users come here every year for help and go away very happy to have the free support. I'm sorry that you will not be one of them but our procedures did not cause you any problems and again, none of our links nor the advertisements like Spyware Doctor contain virii.