Greetings everyone plus a basic question

Welcome to MajorGeeks!

I would suggest these steps:

• Before beginning - make sure that the pc that will be used to upload the logs with properly protected and updated
• Then disable AutoRuns per this guide's instructions ---> Disabling AutoRuns
• Burn the scan logs from the infected machine to CD/DVD for transfer. [NOTE: Yes, you could use a flash drive too, but flash drives are writeable and infections can spread to them.]
• Scan the transfer media with several anti-malware tools (even perform an online scan or two) after insertion in the un-infected machine BEFORE retrieving any files from it!
  • 
    Online Scanners
  • ESET Online Scanner:
    http://forums.majorgeeks.com/showthread.php?t=149856
  • BitDefender Online Scanner:
    http://www.bitdefender.com/scanner/online/free.html
  • Trend Micro HouseCall:
    http://housecall65.trendmicro.com/

 

Please attach the logs that you have. Dr.M can't really help you until he can see some logs, esp. the C:\MGLogs.zip.

As far as your moving the logs via thumb drive:

8 Eject the flash drive and plug into another computer. Check file contents from Command Prompt. The drive should not contain any suspicious files.

 

Re: READ ME RUN ME LOGS Part 1

Java(TM) 6 Update 17 <-- Uninstall outdated java

Now we need to use ComboFix

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
• If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
• Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:

Code:

KILLALL::

Registry::
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
"SecurityProviders"="msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll" 
File::
C:\Documents and Settings\LocalService\Local Settings\Application Data\uag83e533p
C:\Documents and Settings\NetworkService\Local Settings\Application Data\sm5cpi4l8o8o8738nkc82if8q647n
C:\Documents and Settings\NetworkService\Local Settings\Application Data\uag83e533p
C:\Documents and Settings\Royce Mahawatte\Local Settings\Application Data\1764256776
C:\Documents and Settings\Royce Mahawatte\Local Settings\Application Data\3661991780
C:\Documents and Settings\Royce Mahawatte\Local Settings\Application Data\uag83e533p
C:\Documents and Settings\All Users\Application Data\1764256776
C:\Documents and Settings\All Users\Application Data\3661991780
C:\Documents and Settings\All Users\Application Data\sm5cpi4l8o8o8738nkc82if8q647n
C:\Documents and Settings\All Users\Application Data\uag83e533p
C:\Documents and Settings\Royce Mahawatte\Templates\1764256776
C:\Documents and Settings\Royce Mahawatte\Templates\3661991780
C:\Documents and Settings\Royce Mahawatte\Templates\uag83e533p
C:\WINDOWS\system32\61bf~1 

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
  
  http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
  
  
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

If after running Combofix you discover none of your programs will open up, and you recieve the following error: "Illegal operation attempted on a registry key that has been marked for deletion". Then the answer is to REBOOT the machine, and all will be corrected.

Reboot your machine and install the most current and up to date version of Java available here at the below link:

Java Runtime 6

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista or Windows7) Then attach the new C:\MGlogs.zip file that will be created by running this.

Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!

 

Please keep all your replies in this thread. :major

 

Ahhh yes. Sorry for barging in on you thread Dr M, I thought it was a fresh one.

 

:-D You're forgiven.

 

a`yubowan. Give this a try and let us know how you get on.

WinSock XP Fix

 

The logs show nothing sinister now.

Most welcome.

Unfortunately networking is not my area, please visit the Networking forum to make a start on resolving this outstanding problem.

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

Just delete it.