Possible Malware: Several Symtoms: Can't Upgrade Windows, BSOD on reboot/Combofix

Download The Avenger by Swandog469, and save it to your Desktop.

* Extract+ avenger.exe from the Zip file and save it to your desktop

Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

* Run avenger.exe by double-clicking on it.
* -Do not change any check box options!!
* Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

* Now click the Execute button.
* Click Yes to the prompt to confirm you want to execute.
* Click Yes to the Reboot now? question that will appear when Avenger finishes running.
* Your PC should reboot, if not, reboot it yourself.
* A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

Now run Ccleaner to clean out only temp files and nothing else!

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).Make sure that you watch for the license agreement for TrendMicro HijackThis and click on the Accept button TWICE to accept ( yes twice ).

Then attach the below logs:

* C:\Avenger.txt
* C:\MGlogs.zip

Make sure you tell me how things are working now!

 

At this point, I mostly have questions for you.

What is this:
C:\Users\Administrator\Desktop\Virus Removal Tool

Why are all of these in this folder:

Code:

C:\Windows\System32\drivers\etc\anime.txt"
battle~1.txt  Mar 26 2010        1187  "battlefieldkey.txt"
delete~1.txt  Apr  9 2010         641  "deletesoldier.txt"
faq.txt       Jan  1 2011        2063  "faq.txt"
greyjoy.txt   Jan  1 2011          52  "greyjoy.txt"
hgame.txt     Apr 16 2010        3988  "hgame.txt"
knives.txt    Mar 12 2010        2916  "knives.txt"
lannis~1.txt  Jan  1 2011          40  "lannister.txt"
mhmmm.txt     Jan 30 2011        2575  "mhmmm.txt"
password.txt  May 12 2010          37  "password.txt"
rift.txt      Jan 24 2011        3569  "rift.txt"
veritas.txt   Jun 19 2010        8583  "veritas.txt"
villan~1.txt  Dec 30 2010         159  "villannames.txt

Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

After clicking Fix, exit HJT.

Now you will probably need to post in the software forum for your BSOD issues as well as the windows update issues, but you can try this:

There are so many possible causes of problems with Windows Update that it would probably be best to send you to the Software Forum. However, there are a few things we can try first.

1. Make sure time and date and TimeZone are correct
2. See if it works in safe boot mode
3. Reset HOSTS file

Download HostsXpert and then follow the below steps.

• Unzip HostsXpert.zip
• It will create a folder named HostsXpert in whatever folder you extract it to.
• Run HostsXpert.exe by double clicking on it.
• Click the Make Writeable? button. (if you only see a Make Read-Only selection, it is already writeable so skip this button).
• Click Restore Microsoft's Hosts File and then click OK.
• Click the X to exit the program

4. flush DNS server

Right-click on the Command Prompt icon and select
"Run as administrator". Then type in: ipconfig/flushdns
and press the Enter key on your keyboard.

5. add Microsoft URLs to the Trusted Zone (see below)
6. shutdown firewall and retry
7. shutdown AntiVirus and try

MS URLs

http://*.update.microsoft.com


http://download.windowsupdate.com


http://genuine.microsoft.com


http://go.microsoft.com


http://support.microsoft.com


http://update.microsoft.com


https://*.update.microsoft.com <--Notice the https designation.

the first thing to always check for Windows Update problems! make sure that Automatic Updates is not turned off. It needs to be on and the service status needs to be Started and the Service type needs to be Automatic.

 

I suggest you post in the software forum to try to figure out your BSOD's. Since I can't find any malware that is causing this, we should do the final cleanup:

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
     
     
   
   
3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
   
   
10. After doing the above, you should work thru the below link:
    
    • How to Protect yourself from malware!

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Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2

• Double-click SystemLook.exe to run it.
• Copy the content of the following codebox into the main textfield:
  
  Code:

  :filefind
  84275511.sys
  8427551.sys
  84275512.sys
  

• Click the Look button to start the scan.
• When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.

Note: The log can also be found on your Desktop entitled SystemLook.txt

 

As I suggested in a private forum to Tim, these are just .SYS files from running Kaspersky's Virus Removal Tool at some point in the past. They are not problems.

 

If it isn't a problem when in safe mode, then I would go into msconfig and stop all startup items. Boot into normal mode and see if the issue persists. If it doesn't, add the start up items one at a time until you find the cause.

 

Let me take one more look at your system, download the latest version of MGtools and save it to your root folder. Overwrite your previous MGtools.exe file with this one. Run the exe and attach the new MGLOgs.zip

 

Nope, no malware that I can find. However, you really need to clean out these folders:
C:\Windows\Temp\
C:\Users\Administrator\AppData\Local\Temp\

Can you download from here:
http://www.microsoft.com/downloads/...6D-5EBB-413B-89C9-CB3D06D12674&displaylang=en

Or from here:
http://www.softwarepatch.com/windows-vista/windows-vista-sp1.html ( Scroll down to the link, don't click on the ad! )

You need to start the WMI service.

 

Yes, as that may fix some of your issues. But according to your latest log, those temp files are all still there.

 

Let's hope the download is successful and some of your issues are fixed.

 

You may have a new form of MBR infection.

Please run this >> TDSSkiller - How to run And then attach the log from TDSSKiller. Your previous logs were all incomplete. Make sure you run this properly. If it can only get to 80% completion, it is very likely that you do have this new infection.

 

No! You had an older copy and it was not running successfully as you can see by your very small logs on the previous runs. The new version fixed was able to run and fix the malware.

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
3. Go back to step 6 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!