FOLLOWED READ ME GUIDE TO THE LETTER--logs attched

I am not finding any malware in your logs. But we can clean up a few things.

First you need to put ComboFix directly on your desktop, not here:
Running from: c:\users\Michael\dad\ComboFix.exe

Use windows explorer to find and delete:
C:\Windows\tasks\ParetoLogic Registration.job

Now copy just the bold text below to notepad (Do not include any space above the word REGEDIT). Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Make sure that you tell me if you receive a success message about adding the above
to the registry. If you do not get a success message, it definitely did not work.

I suggest that you post in the software forum for additional assistance with your slowness issues.

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
     
     
   
   
3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
   
   
10. After doing the above, you should work thru the below link:
    
    • How to Protect yourself from malware!

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Normal. This is how it shows ( and so do other processes ) when you are running 64 bit Windows.


Goto the below link and follow the instructions for running TDSSKiller from Kaspersky

• TDSSkiller - How to run

Be sure to attach your log from TDSSKiller

 

How many tabs do you have loaded when it is showing this amount of memory use?

Also have you tried running IE with No Addons to see what happens? Right click your IE icon and select Start Without Add-ons. Any change running it this way?

 

So are you saying that it only occurs after these kind of activities. And that if you just do normal browsing

This is signs of a different rogue antivirus tool infection which you had not mentioned and it was not in any of your logs. Had you done any kind of cleaning on your own or on another website before coming here? If you have emptied temp folders on your PC in any fashion, all of these problems will not be fixable because the infection puts the original copies in subfolders of your temporary folders and emptying them would thus delete your files meaning they are permanently gone. Even running certain scanning tools ( like Spybot and others ) will empty your temp folders.


Please download and save the below tool from Grinler @ bleepingcomputer to your Desktop or anywhere else you can find it ( if the Desktop is not showing )

http://download.bleepingcomputer.com/grinler/unhide.exe

Now run it. Now see if you can find your Start Menu, Desktop, Programs,...etc?


Now let's also cleanup some leftovers that I had seen from AVG in your logs. This can also slow you down and AVG is a pig. Please run this: AVG Removal Tool.

Also I had seen the below service in your logs:
O23 - Service: Advanced SystemCare Service (AdvancedSystemCareService) - IObit - C:\Program Files (x86)\IObit\Advanced SystemCare 4\ASCService.exe

Do you still have anything from IObit installed? I did not see any but this service still showed. This can also cause problems.


And also what is the below for? Another service!

O23 - Service: DAZ Content Management Service (DAZContentManagementService) - Unknown owner - C:\Program Files\DAZ 3D\Content Management Service\ContentManagementServer.exe (file missing)



Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Have you run any hard drive diagnostics? Perhaps you should run a chkdsk on the drive. You can open My computer and right click on the C: drive/ properties and click on tools / error checking.

 

You have not run my previous instructions which ask you to remove AVG. You need to do this if you wish to continue in this forum. Otherwise I suggest that you either post in the Software or Hardware Forum as it does not appear that you are having malware problems but rather software or hardware issues of some sort. AVG has been problematic since Version 8 which is around the time frame we stop recommending it to be used and actually suggested uninstalling it.

You other option would be to format and reinstall ( start with only Windows itself and nothing else just to check performance ) to see if that resolves your problems. If not then your problems may be hardware.

 

I believe you are missing the point of my request. I'm not referring to uninstalling AVG to run the cleaning procedures, I'm suggesting that it be uninstalled ( and to make sure it FULLY uninstalls since it never does ) to see if it is some how affecting your performance. AVG is a frequent source of performance issues. Has been for a long time. How your PC ran 14 months ago or even a few weeks ago is not the issue. It is how it is running now. Programs update all the time. This includes AVG. One small update can sometimes trigger significant changes in a PC. Also other PC problems ( including malware problems ) could sometime trigger issues within existing software and could cause performance issues. Finding the source of problems like this is very difficult if not impossible and often requires a reinstall to resolve. And a resinstall may be a faster solution time wise. Since you problems only seem to appear when you access certain websites or run certain software, it is possible that it is due to those websites and/or software and the interaction they have with your PC ( possibly even graphics card drivers ).

There are no malware reasons for your problems even though you have had some malware in the past based on what I saw in your logs and from the fact that you needed to run unhide.exe to fix some issues. We are really finished here in the Malware Forum and I was just attempting to give you something to try in hopes I helping you find the issue for your performance problems. If you don't want to try it that's fine. You can then continue to search for help in the Software Forum to see if you can find a source of software/hardware conflicts that may be causing your problem.



Since you are not having malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
3. Go back to step 6 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!