Lost internet connection after running SUPERAntispyware

Welcome to MajorGeeks

Did you try these steps?

• At this point if you run into any problems where your internet connection appears to be broken, perform the below sub steps:
  • Click on the Repairs Tab.
  • Click on Repair broken Network Connection (WinSock LSP Chain)
  • and then click on Perform Repair

After following the above, please continue with the remaining steps in the READ & RUN ME FIRST. Malware Removal Guide and attach the remaining requested logs.

dr.m

 

Try this:

Click Start > Run and type in cmd

• Click OK.
• This will open a command prompt.
• Type or copy and paste the following line in the command window:
  ipconfig /flushdns
• Hit Enter
• Exit the command window

Note: There is a space between ipconfig and /.

 

Please follow the instructions given in Fixing Google Redirection/hijacking and other redirection problems

No.

RootRepeal quite frequently fails to complete its run.
Please refer to the instructions in the READ and RUN ME First - you are advised to only have one anti-virus program installed; you have both Norton 360 and AVG Anti-Virus Free Edition 2011.

*We may not yet be finished using ComboFix, so uninstall AVG permanently.

Please atttach these logs to your next reply:

• Goored.txt log
• MBRCheck.txt
• C:\MGlogs.zip

dr.m

 

If your internet is not working on this machine, how are you posting? If you are using another pc, you can download and transfer the tools & logs back and forth via CD/DVD/SD Card. (Yes, you can use thumbdrives but they are writable and can become infected.) Again - AVG will interfer with using ComboFix.

dr.m

 

Hello, chakik

No further malware was founded on your pc. You should post for help in our Networking forum.

There are some things that I did find:

You need to review this warning about using Keygens and cracks: Warning about Porn, Keygens, Cracks, and other Illegal Software

*Other than the tools our guide instructed you to save there, I strongly recommend that you clean up this account's Desktop immediately leaving only shortcut links. [ C:\Users\Fadi\desktop ] Do not store downloads, exe files, iso files....etc on your Desktop. First it is not a safe place to keep them (i.e., you may loose them due to malware, and a cluttered Desktop is an easy hiding place for malware), and last but not least - it can have an effect on your PCs performance.

# Less than 10% free space remains on your harddrive

Please look in Add/Remove Programs (Programs and Features if using Vista or Windows 7) for the following and uninstall if found. If you get any errors just make a note and continue on.

Now install the latest Sun Java Runtime Environment

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
3. Go back to step 6 of the READ ME and re-enable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have re-enabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work through the below link:
    • How to Protect yourself from malware!

Safe surfing! http://i268.photobucket.com/albums/jj5/drmoriarty/Emoticons/char145.gif