Blue Screen Error

For the past week or so my pc has been crashing and I keep getting the same Blue screen error IRQL_NOT_LESS_OR_EQUAL
Stop: (0x0000000A,0x00000002,0x00000001,0x82c40cd3)
Im pretty sure it only happens when I am online. I am enclosing my logs in hope that someone can help. I was unable to use Root Repeal so I did not include a log for it. Any help would be much appreciated! Thx in advance!

 

Hello Enorjizor,

http://img684.imageshack.us/img684/3557/tdsskiller.gif I want you to read and follow these instructions: TDSSKiller - How to run


http://img707.imageshack.us/img707/6703/generalxpicon.gif Please download MBRCheck by clicking here and save it to your desktop.

• Double-click on the file to run it. (Vista/7 right-click and select Run as Administrator)
• A window will open on your desktop.
• If an unknown bootcode is found you will have further options available to you, at this time press N then press Enter twice.
• If nothing unusual is found just press Enter.
• A .txt file named MBRCheck_mm.dd.yy_hh.mm.txt should appear on your desktop.
• Attach this file to your next message. (How to attach)

Can you also attach the files in your C:\Windows\minidump folder?
These are logs from the blue screens. I will try to analyze them for you to see what is caused those.

 

Hey there, thx for your help! Much appreciated. Ok here are the log files you requested. How do I upload the Minidump files? They are .dmp files.

 

You could have .zipped them up using 7Zip but hold off on this for now as I think we may have already removed what was causing BSODs.

Code:

20:47:24.0300 3732	Backup copy found, using it..
20:47:24.0347 3732	C:\Windows\system32\drivers\Wdf01000.sys - will be cured on reboot
20:47:24.0347 3732	Wdf01000 ( [COLOR="Red"][B]Virus.Win32.Rloader.a[/B][/COLOR] ) - User select action: Cure 

However I need you to rescan with TDSSKiller using the same exact settings as before but this time when you see:

Code:

20:47:24.0363 3732	\Device\Harddisk0\DR0 ( [COLOR="Red"][B]TDSS File System[/B][/COLOR] ) - skipped by user
20:47:24.0363 3732	\Device\Harddisk0\DR0 ( [B][COLOR="Red"]TDSS File System[/COLOR][/B] ) - User select action: Skip 

Opt to Delete it. Then attach the latest TDSSKiller log after you have done so.

Do this while I work on a fix to remove any other traces of malware from your logs. Also test out Normal Mode and see if you are still getting BSODs as I would prefer if you are able to run my fixes from Normal Mode.

 

http://img850.imageshack.us/img850/4746/programsandfeatureswin7.gif From Programs and Features (via Control Panel), please uninstall the below:

• Java(TM) 6 Update 30 <--- outdated

http://img194.imageshack.us/img194/4930/combofix.gif Fixing items using ComboFix
Make sure that ComboFix.exe that you downloaded while doing the READ & RUN ME is on your desktop -- but do not run it.
If it is not on your desktop, the below will not work.
Shut down your protection software now (antivirus, antispyware...etc) to avoid possible conflicts.
Open Notepad and copy/paste the text in the below code box into Notepad:

Code:

[COLOR="DarkRed"]KillAll::[/COLOR]
[COLOR="DarkRed"]ClearJavaCache::[/COLOR]
[COLOR="DarkRed"]FireFox::[/COLOR]
FF - ProfilePath - c:\users\Enorjizor\AppData\Roaming\Mozilla\Firefox\Profiles\004ofs47.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2504091&SearchSource=3&q={searchTerms}
FF - prefs.js: keyword.URL - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2504091&SearchSource=2&q=
[COLOR="DarkRed"]File::[/COLOR]
C:\Users\Enorjizor\AppData\Local\65b4q172y0fpr8m52k2ok
C:\Users\Enorjizor\AppData\Roaming\Microsoft\Windows\Templates\65b4q172y0fpr8m52k2ok
C:\ProgramData\65b4q172y0fpr8m52k2ok
C:\Windows\System32\c_7265193.nls
[COLOR="DarkRed"]Folder::[/COLOR]
c:\program files\Spybot - Search & Destroy
c:\programdata\Spybot - Search & Destroy
C:\Users\Enorjizor\AppData\Local\Conduit
C:\ProgramData\{35ACA973-70F0-495F-9092-74A130711865}
C:\ProgramData\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
[COLOR="DarkRed"]RegLock::[/COLOR]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\DbgagD\1*]
"value"="?\0b\06\05\01;4?"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)

Save this file as CFScript.txt to your desktop. So now you should have both CFScript.txt and ComboFix.txt on your desktop.
Now use your mouse to drag CFScript.txt on top of ComboFix.exe and then release.
http://softvisia.com/users/Night_Raven/Security/cfsdnd2.gif
This will launch ComboFix.
Note: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.
Allow ComboFix to update itself if prompted.
When ComboFix finishes, a log will be produced at C:\ComboFix.txt
Attach this log to your next message. (How to attach)

Put your computer back into Normal Startup Mode and reboot before proceeding to the next step. See >> Use MSconfig to setup for Normal Startup Mode

http://img195.imageshack.us/img195/9049/javaz.gif Now install the current version of Sun Java from: jre-7u2-windows-i586.exe

http://img17.imageshack.us/img17/3214/baticonvista7.gif Now run C:\MGtools\GetLogs.bat by right-mouse clicking it and then selecting Run as Administrator
This updates all of the logs inside MGlogs.zip.
When it is finished, attach C:\MGlogs.zip to your next message. (How to attach)

Let me know how things are running after you have completed the above steps

 

Ok I ran tdsskiller again. Here is the log for that. Gonna work on the next steps now. Thx again!

 

Hey there, everything seems to be running fine so far and haven't had anymore BSOD's. I have attached the files you requested. Thx again for your time and help. Much appreciated!

 

Almost forgot, should I run Defogger and re-enable drivers and emulators?

 

You're welcome. Your latest logs are clean. The BSODs were stopped after removing Virus.Win32.Rloader.a

This is addressed in the below clean-up instructions

___________________________________________________________________________

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis if it present
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work through the below link:
    • How to Protect yourself from malware!