Laptop won't start up.

Okay, but just so you know, I have let it load while I slept two times now (so about 7 hours), still was stuck when I woke up.

 

I have searched for a bootable USB with chkdsk capabilities and could only find this.

It did work and did no damage to my filesystem but it is up to you whether or not you want to try it. I have found no other solutions.

The one thing I hadn't mentioned because your second computer seems to also be a laptop is that if you could add the problem HD to another desktop computer as a secondary drive then you could run chkdsk from there.

I don't know what else to suggest since you can't get to recovery tools.

 

Do I download the USB or CD version?

And do I do the same thing as I did with the previous ISO file (the whole PowerISO process)?

 

You would use the USB version. Unzip it to get the .ima file. Then use WinImage to write the .ima file to USB. I used the top link on that site winima85.exe (http) to download winimage.

The recovery disc website shows screencaps for every single step making it look harder than it is. Basically, download the USB version of the recovery disc and unzip it, download and install winimage then follow the steps for running the winimage program. The only problem I had was when I hit the "write" button in winimage I got a floppy drive error. I had to remove my USB and reinsert it and then hit the write button and finish the last dialog box.

When you boot from the USB you would do these steps to run chkdsk (I'd use option 2 first and then try to boot Windows. You can always go back and use the much longer option 3 if option 2 does not work.) The letters of the various partitions you would use in the command will be shown on your desktop. I think Disk Management is also available under Applications if you want a graphical view of your partitions with their corresponding letters.

 

Okay, I'm on WinImage and I've got the contents of the zip file unzipped and listed out.

Where do I go from here? I didn't see any steps for running the program.

 

By option 2, you mean Memtest86+?

 

Okay, I just chose to launch the recovery thing and I ran chkdsk from the desktop and it says that Windows has found no problems.

 

I want to know if there is more than one partition on that drive to make sure it checked the Windows partition and not just a boot partition.

How many partitions/drives do you see listed on the left side of the desktop. What are their letters and sizes?

 

I'm a bit confused, what partitions are we talking about here?

I'm on the desktop and all I see is, "My Computer", "Partition Master", "Find and Dismount", Raw Copy", "Recuva", and "Unstop-Copier" on the left side.

 

Okay, nevermind. I don't think I did it right the first time.

I just chose option 3 to be sure and it's now at 89%.

Do I remove the USB when I try to reboot? Or do I leave it in and just set the priority to my HDD again?

Yeah it said it found no problems again.

 

You can remove it.

I'm sorry I meant there is a transparency on the RIGHT side of the screen listing your partitions. What I want to make sure is if you are checking the C: drive that the C: drive is large 100gb+ rather than just a small 100MB drive.

Edit: You probably have a small 1.5gb partition and then a large 200gb+ partition. It is the large one that has to be checked.
You could also open Partition Master and choose the right side option to open the main window. Then look for your 600gb HD and see the partitions, their sizes and their letters.

 

Okay, I typed in the letter of my HDD and nothing happened for about a minute before it said,

"Invalid drive, mount point or volume name selected.

Please try again...
Press any key to continue..."

 

Give me a list of the drive letters and sizes you see on the right, so we are working from the same info. ie.

B: 512mb
C: 1000mb
d: 5000mb

 

D: 579.61 gb
x: 3.77 gb

 

Try Start>CMD
Then type in chkdsk d: /f
Does it run and if so any errors?

 

It's running.

 

Okay, it's done.

It says that Windows has made corrections to the file system.

 

You can try to boot from the HD.
If it doesn't work then I would do the same thing except use

chkdsk d: /r

Which will be much slower but will try to recover any file fragments from bad sectors. Stage 4 of that will be the longest, probably 1/2 hour.

 

Didn't work. Guess I'll try that now.

 

It can't hurt. So it was hanging at a black screen with cursor after the Windows logo?

 

It says it cannot open volume for direct access.

 

Yeah.

 

Try rebooting from the USB and then trying the command again. See if you get the same error. I think that error just means the drive is in use but it shouldn't be.

 

I thought I was already booting it from the USB.

 

I don't know what you mean by that, but I just rebooted and still got the same error.

 

D: is still showing 570gb on the right of the desktop, correct?

If you open My Computer can you see files on D:?

Try Start>Control Panel>Computer Management then select Disk Management from the left.

Is Disk 0 showing Basic Disk with one partition 579gb and that partition Healthy?

I just want to make sure I'm not missing something obvious.

 

Wait, no, it's C: with the 570 GB now.

 

There is something strange going on.

Just substitute c: in the command.

chkdsk c: /r

When you get a chance, look in Disk Management and see how many partitions are on that disk. I'm wondering if one is appearing and disappearing randomly.

 

Okay, it's running now.

 

When it's done, do I remove the USB before I turn the laptop back on again?

 

Yes, just for simplicity.

 

Should it be working properly after this or is there more stuff to do to fix this?

 

A corrupted file is usually the best bet for a hang with a moveable cursor.

If we could have gotten into RE then system restore cold have been an option.

One thing you could do now is try F8 and Last Known Good Configuration again.

The other thing would be your zero during Toshiba boot screen. See if there was any change.

Last take a look in Disk Management from the USB and see if there is a recovery partition on the the HD besides the large 579gb partition. It might be a possibility to boot into that and do a recovery but it may involve formatting the HD and thus erasing all your personal data. I'm not sure stting that partition active would give you the factory restore option but it might be a last resort.

 

Well, it still doesn't work, and I'm starting to get pissed.

 

Woah wait.

I started randomly clicking around the Partition Master and restarted the laptop, and now after 5 seconds the Recovery Wizard shows up instead of just staying on a black screen.

 

Okay, it successfully restored and I'm posting this from the previously broken laptop.

Thanks, gvstn.

 

Are you saying you don't want to do a factory reset and want to go back to the black screen an go from there? I can take a look at Partition Master, you probably set the recovery partition to active so you want to set the large partition to active instead.

Edit: Ok, good. Sorry, you had to do a restore. I know the black cursor can also be a problem with the welcome screen and winlogin file but I have never seen that resolved.

I would think about burning your set of recovery DVDs at some point. Probably under Start>All Programs>Toshiba something. It can't hurt to have an extra backup, just in case.

 

What?

It's already fixed as far as I can tell, I'm posting this from the laptop that was giving me problems.

 

We posted at the same time. I edited my post.

I was just saying you might want to burn your recovery DVDs so you have them in the future in case you have a hard drive problem at some other time.

 

Ah, okay.

Will do, thanks again.

 

I did the cd file but it doesn't work i have the toshiba satellite pro c660-111 and it keeps saying it and its not fixing someone asap help me when i go and press the power on button it doesnt do any windows 7 start up it just goes to a black screen saying Intel UNDI, PXE-2.1 (build 083)
Copyright (C) 1997-2000 Intel Corporation

This Product is covered by one or more of the following patents:
US5,307,459, US5,434,872, US5,732,094, US6,570,884, US6,115,776 and US6,327,625

Realtek PCIe FE Family Controller Series v1.24 (10/07/10)
PXE-E61: Media test failure, check cable

PXE-M0F: Exiting PXE ROM

Reboot and Select proper Boot device
or Insert Boot Media in selected Boot device and press a key

Its pretty weird and ive had this laptop for over 2 years and it still isn't working -.-

I need a proper and easy solution to this without going into the actual system it doesn't allow me to do anything and when i press anything it makes a beep sound!

HELP ME i need help!