GlobalSearch - installed itself from a downloads.com install

Hello, SLiving84

Only Mods and Administrators can edit their posts after 10 minutes.

Did you use Revo Uninstaller for a thorough uninstall? Did you check for the presence of these folders before re-installing Chrome?

C:\Program Files (x86)\Google\Chrome
C:\Users\Joe\AppData\Google

If you wish me to check for malware after doing the above, please follow the below instructions:

Please read ALL of this message including the notes before doing anything.

Please follow the instructions in the below link:

READ & RUN ME FIRST. Malware Removal Guide


and then attach the requested logs to your next reply when you finish these instructions.

• **** If something does not run, write down the info to explain to us later but keep on going. ****
• Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.
• After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!

Helpful Notes:

1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
   
   • Starting your computer in Safe mode
2. If you have problems downloading on the problem PC, download the tools and the manual updates for Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes, you could use a flash drive too, but flash drives are writeable and infections can spread to them.
3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run RogueKiller, Malwarebytes, HitmanPro and MGtools on the infected account as requested in the instructions.
4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:
   • Don't Bump! It Only Hurts You!!!

* Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated - our system works the oldest threads FIRST.
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I have an early workday and was about to log off. Please watch your email notifications for a reply tomorrow.

Thanks,
dr.m

 

:-o

Sorry for the delay in replying, SLiving84

Please follow our instructions more closely - move MGtools.exe from the desktop folder "Applications\Anti V" directly to your desktop.

Uninstall this:
Coupon Printer for Windows

Next, copy the bold text below to notepad. (Do not include any space above the word "REGEDIT4")Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" . Once you have saved it double click it and allow it to merge with the registry.

Make sure that you tell me whether or not you receive a success message about adding the above to the registry. If you do not get a success message, it definitely did not work.



Let's repair your Homepage (start up page) settings

• In Google Chrome - click the wrench icon and navigate to Settings. Click “Set pages” under the On startup option. Remove any malicious websites and replace with your preferred URL.
• In Mozilla Firefox - navigate to Tools > Options. Under the General tab remove any malicious URL from the “Home Page:” field and replace with your preferred home page.
• In Microsoft Internet Explorer - navigate to Tools >Internet Options. Remove any malicious URLs from the Home Page field and replace with your preferred URL.

Now reboot your machine and test your browsers.

NOTE: There are some things in your ComboFix log that I'm asking my collegues about and will post again with further instructions.

Thanks,
dr.m