Conduit search and MyPC backup

Welcome to Major Geeks!

Please read ALL of this message including the notes before doing anything.

Please follow the instructions in the below link:

READ & RUN ME FIRST. Malware Removal Guide

and attach the requested logs when you finish these instructions.

• **** If something does not run, write down the info to explain to us later but keep on going. ****
• Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.

• After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!

Helpful Notes:

1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
   
   • Starting your computer in Safe mode
2. If you have problems downloading on the problem PC, download the tools and the manual update Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only RogueKiller and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run the rest of the READ & RUN ME FIRST instructions on the infected account.
4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:
   • Don't Bump! It Only Hurts You!!!

Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
​

 

Great. You can attach those then please.

When you right click the executable, you should be given the option to run as admin. If not, just double click it!

Well have you indeed scanned with it yet? :confused

When you try to download it or when you try to run it? Please elaborate.

Try working in safe mode with networking if normal mode is proving to be problematic for you.

 

Sounds to me like someone is forgetting to click the Remember Me check box when logging into Major Geeks.

 

Then please just double click it to run as I already requested. How does that work for you?

Please use a different browser or even a seperate computer to get this downloaded and onto your machine to run. It's going to produce the most important set of logs for me.

 

Uninstall this garbage:

• iLivid
• Reimage Repair

Re run Hitman, have it delete all that it finds. Also, have it fix this unless you are deliberately set up to use a proxy:

Delete these:

• C:\Users\DavidB\AppData\Roaming\Babylon
• C:\Users\DavidB\AppData\Roaming\ParetoLogic
• C:\Windows\Tasks\ErrorEND.job

http://imageshack.us/a/img841/7292/thisisujrt.gif Please download Junkware Removal Tool to your desktop.

• Shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
• The tool will open and start scanning your system.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Attach JRT.txt to your next message.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista, Windows7 or Win8) Then attach the new C:\MGlogs.zip file that will be created by running this.

Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!

 

Hitman still shows all these that you need to delete:

and this:

Is the trial over or something? If so let me know.

 

You still have these showing in your latest Hitman log. They need removing. Let me know how you get on.

 

You are meant to be using Hitman to delete them!

 

Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Make sure that you tell me if you receive a success message about adding the above
to the registry. If you do not get a success message, it definitely did not work.


Now rescan with Hitman again, and attach the fresh log please.

 

They are still there. Are you comfortable going into the Windows Registry and deleting those keys yourself? Let me know.

 

Navigate to and delete the below bold keys:

• HKLM\SOFTWARE\Classes\secman.OutlookSecurityManager.1
• HKLM\SOFTWARE\Classes\secman.OutlookSecurityManager

 

Explain how things are running.

 

You are most welcome. My final steps will answer most of the questions you have asked.


If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
2. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others) and running MGclean.bat did not remove them, you can delete these files now.
3. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
4. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
5. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
6. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
   
7. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
   
   
8. After doing the above, you should work thru the below link:
   • How to Protect yourself from malware!

 

Then uninstall it using Revo Uninstaller and then reinstall and rescan. If you still have the same thing happen then I suggest that you post in the software forum about it.

You are most welcome.

 

PalTalk is video chatrooms I believe. Nothing to do with safari as far as I know.

 

Excellent. No problem.