Seeking Help For Mpc And Safefinder

Welcome to Major Geeks!

This PC is very badly infected. You really should have run our full cleaning process before using FRST. We will more than likely still have to run the full cleaning process and/or make a few iterations due to how much malware I see. However let's try to get started using FRST.

Looking at your installed programs and see if you find any of the below. Uninstall them if found.

SafeFinder
Search module
Setup
WebOptimum

Now please download Junkware Removal Tool to your desktop.

• Shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista, Win7, 8 or 10, right-mouse click it and select Run as Administrator.
• The tool will open and start scanning your system.
• Note: That JRT may reset your home page to a google default so you will need to restore your home page setting if this happens.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Attach JRT.txt to your next message.

Download the attached fixlist.txt file found at the bottom of this message and save fixlist.txt on your Desktop. Make sure you save it as a txt file.

• You should now have both fixlist.txt and FRST64.exe on your Desktop.
• Now I want you to disconnect your PC connection to the internet by unplugging the cable ( if it is wireless then temporarily shutdown the wireless network ).
• Run FRST64.exe by right clicking on it and selecting Run As Adminstrator
• Click the Fix button just once and wait.
• Your computer should reboot after the fix runs.
• Reconnect your internet connection after reboot so you can come back here to continue.
• The tool will make a log on the Desktop (Fixlog.txt) please attach this new log to your next reply (attach or paste)

Then attach the below logs:

• Fixlog.txt
• JRT.txt

Please attach the above two log first before you continue with the below.

Also at this point, I want to double check your status by having you run another scan with FRSTand attach the new FRST.txt log.

 

Please only do what is requested and nothing else. Installing a protection program like this after the PC is already in bad shape can only serve to make cleanup more difficult. And it may not even be possible to get the antivirus program to run properly. Reimage Repair is something I do not recommend installing let alone running.

 

How is the PC running at this point? If it is running well enough for you to download and install programs then I really recommend that you run the below:

READ & RUN ME FIRST Malware Removal Guide (incl. spyware, virus, trojan, hijacker)