2 Problems Left After Spybot

Make sure you have HijackThis 1.99 and follow the guidelines on where to install it and how to post a log as an attachment. This is all covered in the sticky thread NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting

Now post a HijackThis log as an attachment to your message (Do not post the log inline). All running programs should be closed, including your web browser, e-mail. Close before running Hijack This!

To repeat: Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file. Place it in its own folder, for example C:\Program Files\HJT

Also post the actual log from Spybot!

 

Do you realize how out of date your version of IE is? This is a major security risk. After fixing your current problems, you must go to Windows Update and uget your updates.

Why did you skip the Symantec online scan?

Please remember that ALL BROWSERS must always be shutdown before running HJT. You had this running: C:\Program Files\Internet Explorer\iexplore.exe

Copy the contents of the Quote Box below to Notepad. Then click File and then Save As. Change the Save as Type to All Files. Name the file fixit.reg and then click save. (make sure you save it somewhere you can find it. Saving it to your Desktop may make that easy.)

Double-click on the fixit.reg file on your desktop (or locate it with Windows Explorer and double click on it if not saved to the Desktop) and when it prompts to merge say yes.

If you are using WinXP or WinMe, make sure you have system restore disabled (per the tutorial).
For all OS types, make sure viewing of hidden files is enabled (per the tutorial).
Please bring up Task Manager by hitting CTRL-ALT-DEL and click the Processes tab. Look for the below process(es) and if found, End them (there may be multiple sessions running, end them all):
C:\WINNT\system32\navprotect.exe
C:\WINNT\system32\navprotect.exe
C:\WINNT\system32\navprotect.exe

Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R3 - Default URLSearchHook is missing
O4 - HKLM\..\Run: [NAV Auto Protect] navprotect.exe
O4 - HKLM\..\RunServices: [NAV Auto Protect] navprotect.exe
O4 - HKCU\..\Run: [NAV Auto Protect] navprotect.exe
O9 - Extra button: AnyWho - {0264505A-6793-44E0-AC75-9DCE3B13185C} - C:\Program Files\AT&T\WnClient\Programs\AnyWho.exe (file missing)
O23 - Service: Smart Card Helper - Unknown - C:\WINNT\system32\scardsvr32.exe (file missing)

Do you know what the below is for? It seems suspicious to me. If not sure, leave it be.
O23 - Service: CTI Central Management - Unknown - C:\WINNT\cti.exe
After clicking Fix, exit HJT.

Boot into safe mode and use Windows Explorer to delete:
C:\WINNT\system32\navprotect.exe

If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. If it is, uncheck it and try again.

Now we need to Reset Web Settings:
1) If you have an Internet Explorer icon on your Desktop, goto step 2. If not, skip to step 3.
2) Now right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK. Then skip step 3.

3) If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.

Now reboot in normal mode and post a new HJT log. And tell us how things are working.

 

Possibly! Just make sure all the navprotect.exe processes have been ended first.
Then instead of booting into safe mode try just deleting the file from normal boot mode using Windows Explorer (a command prompt will not give you anymore control).

If the file cannot be found or cannot be delete, just reboot and then see if it can be deleted.