2008 Antivirus

Actually you are fairly clean...just a few things to address:

Do you know what this is, and if not, remove it:
C:\Program Files\nseswxdu.txt

Now we need to use ComboFix to remove a bunch of malware files.

* Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
o If it is not on your Desktop, the below will not work.
* Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
* Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):

Code:

KILLALL::

Drivers::
xexntfjd

File::
C:\WINDOWS\system32\drivers\xexntfjd.sys

Folder::
C:\Temp

* Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
* At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
* You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
If it asks you to overide the prvevious file with the same name, click YES.
* Now use your mouse to drag CFscript.txt on top of ComboFix.exe
http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
* Follow the prompts.
* When it finishes, a log will be produced named c:\combofix.txt
* I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Combo.

Be sure to tell us how things are running.

NO....the driver we are removing is the last of it.

If you are referring to the programs we had you download, we will address that in the final instructions after we are sure you are clean.

LOL....if only....

 

Just a few more things to do:

C:\Program Files\---> all the jpg's should be put in a folder.

Please download LSPfix from here:
http://www.downloads.subratam.org/lspfix.zip
Unzip it to the desktop and run it. Then click Finish to allow LSPfix to rebuild the LSP chain.

Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

After clicking Fix, exit HJT.

Now use windows explorer to find and delete:
C:\Documents and Settings\Owner\WINDOWS\System32\smss.exe
C:\Program Files\support.com
C:\net_save.dna

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file.

 

Much better....

Now let's clean up some:

Please find and delete: C:\Temp

Now download and install:
Java Runtime 6

Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Make sure that you tell me if you receive a success message about adding the above
to the registry. If you do not get a success message, it definitely did not work.

If you get a success message. then it is time to do our final steps:

1. We recommed you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significan amount of resources ( except a little disk space ) until you run a scan.
2. If we used Pocket Killbox during your cleanup, do the below
   
   * Run Pocket Killbox and select File, Cleanup, Delete All Backups
   
3. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /u
     
     • Notes: The space between the combofix" and the /u, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
     
     
   • Delete the C:\combo-fix folder from combofix.
   
   
4. If we had you run Avenger, you can delete all files related to Avenger now.
5. If we had you run RenV.exe, you can delete it and the Log.txt file on your Desktop.
6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
7. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
8. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
9. Go to add/remove programs and uninstall HijackThis.
10. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
11. If you are running Vista, Windows XP or Windows ME, do the below:
    
    • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
    • Then reboot and Enable System Restore to create a new clean Restore Point.
    
    
12. After doing the above, you should work thru the below link:
    
    • How to Protect yourself from malware!
    
    

 

It is crap that ComboFix leaves on your system .....did you copy just what was inside the quote box? Did you save it as All FIles and name it properly?

Try it again and let me know.

 

Good to know.....safe surfing.