3rd machine

Hi there

We are currently reviewing your logs and will get back to you with a set of instructions as soon as possible.

Thanks for your patience
Kestrel13!

 

I am sorry to have kept you waiting so long, but I do have a fix waiting for you right here. I am still in training as you may be aware and so your patience is much appreciated.
Would you like to wait for a set of instructions for your machine that we have?

Kes

 

Could you please go to virustotal and upload the following file:

Virus Total

and report back to us what the results of the online scan are.



1) Please now disable the Guest Account if this hasn't already been done so through User Accounts

2) Now go to Add or Remove Programs and uninstall the following softwares:

• Java(TM) 6 Update 2
• Ad-Aware SE Personal <---This software is old and ineffective....it can be uninstalled

3) Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: (no name) - {465E08E7-F005-4389-980F-1D8764B3486C} - (no file)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKCU\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t <---NOTE: this is NOT malware. It relates to Dr Watson which is a program error debugger for Windows, but there is no need for it to be running at start-up so include it in our fix.

it is not a wise idea to place sites into your Trusted Zone, I would advise you to include to fix these two 015 entries.

O15 - Trusted Zone: http://www.badaboo.free.fr
O15 - Trusted Zone: http://www.nranews.com

O23 - Service: The Shield Deluxe 2008 (AVP) - ALWIL Software - (no file)

After clicking Fix exit HJT.

4) Now we need to use ComboFix to remove a bunch of malware files.

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
• If it is not on your Desktop, the below will not work.
• Open Notepad and copy/paste the text in the below code box into it

(make sure you scroll all the way down in the code box to get all lines selected ):

Code:

KILLALL::


File::
C:\WINDOWS\PCHealth\HelpCtr\Binaries\SET636.tmp
C:\windows\system32\SET2E1.tmp
c:\windows\system32\SET4EE.tmp
C:\windows\SET55F.tmp
C:\Documents and Settings\Fred\Local Settings\TEMP\7zS1F3.tmp



Folder::
c:\documents and settings\All Users\Application Data\Viewpoint 
C:\Program Files\AntiSpywareApp 


FileLook::
c:\windows\system32\LiveScan.exe 

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
  
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
  
  http://farm4.static.flickr.com/3014/3035535531_512f04c6a2_o.gif
  
  
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.


5) Now Run Ccleaner!

6) Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Combofix.

Also don't forget to report back what the online scan comes up with.

Let us know of any problems you may have encountered with the above instructions and also let me know how things are running now.

 

You're very welcome cjon. Thanks for letting us know!
Seasons Greetings to you and yours :wave

Kestrel13!