A hacker is attacking my computer. (Crazy neighbor, also poisoned my cats, software)

Discussion in 'Malware Help (A Specialist Will Reply)' started by ak47, Nov 13, 2006.

  1. ak47

    ak47 Private E-2

    This neighbor is a software expert, and threatened my cat, cat is poisoned, threatened my vehicles, trucks are tire slashed, from the inside wall, where I couldn't see the slash, and too awhile to burst, which almost caused an accident, tire caught on fire. Also poisoned my trees, spit on my truck, tried to get the city on me for a home business, silent calling me at night/day/am. Is there anyway to get her off and keep her off me? I switched to mozilla, but keep seeing little pop up white windows on the bottom tool bar, and she made my printer print out embarrassing emails for my sig. other to see from my email. My emails keep getting read, as each time I come back, more of them are read. I wiped my system, after saving my pictures, but she's back on top of me again. When I run netsh firewall show state verbose = enable, there are always open ports on isass and svc host, although scans show these ports are closed, they are wide open. I ran panda scan, and it showed 5 items, from frost wire.


    I also keep seeing these little white boxes, quickly appearing and disappearing at the bottom tool bar, and hearing beeps when I have the speakers on, as if someone is using the mouse remotely. She also hacked through my mcafee firewall, when I didn't have a router, and then tried to destroy the log of the attack, and wiped my cookies. She even spiked my mother in law's tires.
     

    Attached Files:

    Last edited by a moderator: Nov 14, 2006
  2. ak47

    ak47 Private E-2

    Re: A hacker is attacking my computer. (Crazy neighbor, also poisoned my cats, softw

    Here is a nolop lop.
     

    Attached Files:

    Last edited by a moderator: Nov 14, 2006
  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Re: A hacker is attacking my computer. (Crazy neighbor, also poisoned my cats, softw

    Please do not keep posting the same messages over and over again! I delete your first two messages since the third just duplicates them with a little more info.

    Please attach the logs from BitDefender and Panda as requested in the READ ME. Also just attach the files, do not use the paper clip to make inline links!

    Why aren't you using a software firewall now? You mentioned you had McAfee but I don't see it now!
    Are you using a router? If so, are you using wireless connections?
    Is this neighbor you are referring to living in the same house? Does she have access or did she ever have physical access to your PC?
    Whoelse lives with you and do they have access to your PC?

    Sounds like you also may need to change the password to your PC and to your email accounts! Is your PC password protected on ALL user accounts including the Administrator account which only shows in safe boot mode?

    For you problems with you neighbor that are not related to malware, you need to talk to the local police department.
     
    Last edited: Nov 14, 2006
  4. ak47

    ak47 Private E-2

    Re: A hacker is attacking my computer. (Crazy neighbor, also poisoned my cats, softw

    I am using a router, with the wireless portion disengaged. Am using avg and windows shield. Neighbor does not live in this house, but just across the street. Police don't care and we don't have enough proof. I did not understand how to attach bit defender/panda scans, as I am a relative newcomer to computers. No one but me has access to the computer. I have changed my passwords to emails but she keeps obtaining them again. The panda scan said there were two ip addresses, and should only be one on my computer. I just thought that one was the router.
     
  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Re: A hacker is attacking my computer. (Crazy neighbor, also poisoned my cats, softw

    Are you absolutely sure it is disabled???

    What is Windows Shield? Do you mean the Windows Firewall? It does not provide adequate protection. Install this: ZoneAlarmFree


    Just follow the directions in the READ & RUN ME and attach the logs like you did the others.

    But Are the accounts on your PC password protected??? Including the Administrator account which only shows in Safe Boot mode??

    I need the logs so that I can see what you are talking about.

    Is your copy of Spyware Doctor a paid or free trial version?

    Is your copy of Trojan Hunter a paid or free trial version?
     
    Last edited: Nov 14, 2006
  6. ak47

    ak47 Private E-2

    No, I am not sure it is disabled, but the computer guy said he would install it that way. The spyware doctor is a paid version, but the trojan hunter is not and is not working anymore. Windows firewall, is all I am using software firewall. The hacker cut through my mcafee firewall before, so it didn't work either. I will run the biddefender in safe mode and try to attach it's log. I just put a pass word on my windows start up, and I don't know why the admin. is only showing in safe mode, or whether it has a pass word or how to bring it up. The guest account is disabled. I think the crazy neighbor is accessing my whole system somehow, despite the router, or she may have reset the router. I extracted some mem strings with trojan hunter and saw a router shut down command, and a request for my 2400 all in one settings, stuff I did not understand. When I scan for open ports, the scans show none, yet the isass and svchost are using ports all the time, that show open in netsh firewall show state vebose= enable.
     
  7. ak47

    ak47 Private E-2

    Re: A hacker is attacking my computer. (Crazy neighbor, also poisoned my cats, softw

    Here is the bit defender scan log.
     

    Attached Files:

  8. ak47

    ak47 Private E-2

    Re: A hacker is attacking my computer. (Crazy neighbor, also poisoned my cats, softw

    Here is the panda scan. How do I catch this hacker? It might save my remaining pet's lives, and humiliate her enough so she moves away. I think she has a tunneler. I see another ip address on top of my ip address.
     

    Attached Files:

  9. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Re: A hacker is attacking my computer. (Crazy neighbor, also poisoned my cats, softw

    I don't know what you are talking about! Please explain and provide supporting information and where you are getting it from.

    Earlier you said
    Well your Panda log says no such thing! It just shows a possible infected illegal copy of MS Word. Delete this file: C:\Program Files\FrostWire\microsoft word 2003.zip

    You keep saying somthing about netsh and ports! Do you mean netstat? What command are you running? Also is is lsass.exe not isass.exe.

    When you boot in safe mode, only accounts with administrator priviledges will show. So if you only see Administrator then it is the only account that you have with administrator priviledges. You MUST make sure this account is password protected and obviously your normal user account use in Normal Boot mode must also be password protected.

    You need to connect to your router and make sure:
    1. it is password protected
    2. the wireless interface is disabled. The only way your neighbor can get in is via a direct cable connect or thru wireless connectivity. So if she does not have a connection to your cable line, you must disable the wireless interface or you need to setup the wireless network with encryption (this is all covered in the documentation you receive with your router).
    Uninstall Trojan Hunter! Also uninstall Windows Defender since you have a paid version of Spyware Doctor.

    Install ZoneAlarm as I already stated. The Windows firewall is not good enough (I already said this!)
     
    Last edited: Nov 15, 2006
  10. ak47

    ak47 Private E-2

    Re: A hacker is attacking my computer. (Crazy neighbor, also poisoned my cats, softw

    ok. I did those things. The run: command: netsh firewall show state verbose=enable shows 4 open ports, on the svchost, and iass or however it's spelled, and they don't show up as open on a port scan. I think she is stealth accessing my computer from these ports, through windows system 32. She made my printer print out emails, and I keep seeing little white boxes, zip down the bottom tool bar, and hearing mouse clicks when the speakers are on, as if I am clicking the mouse and windows are opening. Maybe this is the spyware doctor in operation, I don't know.
     
  11. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Re: A hacker is attacking my computer. (Crazy neighbor, also poisoned my cats, softw

    Please save a log from the output of this command and attach it here. And I repeat, it is lsass.exe (that's a lower case L). Also this command only applies to the Windows Firewall! If you don't want to listen to me about installing ZoneAlarm then I cannot help you any further.


    You don't show any signs of malware so your only possible problems are if you do not have your wireless network setup properly. That is the only way she would be getting into your network!
     
  12. ak47

    ak47 Private E-2

    Re: A hacker is attacking my computer. (Crazy neighbor, also poisoned my cats, softw

    I ran a pareto scan and found HaxDoor and SearchCentrix, which would explain all the little white boxes and mouse clicks I've been hearing, but they did not show up on any other scanner. I knew she had key loggers on my pc. Now I don't know what to do. I bought the norton firewall, and internet security. But she cut through the mcafee and norton firewalls before. But I did not have a router then. I still think these ports should not show open. Why doesn't the router hide my ip address? I need to rescan everything now. I need to be able to log these attacks somehow, and block any uploads. Don't know how. None of these scans showed the HaxDoor. Since I removed it, the little white boxes have stopped zooming down to the bottom title bar.
     
    Last edited: Nov 17, 2006
  13. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Re: A hacker is attacking my computer. (Crazy neighbor, also poisoned my cats, softw

    This is my last attempt at trying to get thru to you to follow directions! Install ZoneAlarmFree

    I also suggest you run the below and attach the log from it:

    Using Sophos Anti-Rootkit
     

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