A question that has bothered me for a while

Discussion in 'Malware Help (A Specialist Will Reply)' started by Burning_Monkey, Mar 24, 2008.

  1. Burning_Monkey

    Burning_Monkey MajorGeek

    What do you do if you are disinfecting a laptop with an internal wireless card?

    The walk throughs all state that you should boot into safe mode with no networking and unplug your internet connection, what ever wiring it might be. Do I need to worry about any wireless connections? Is it good enough to just disable the wireless connection?
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    What "walk throughs" are you referring to?
     
  3. Burning_Monkey

    Burning_Monkey MajorGeek

    Sorry chaslang, I meant the stickied threads above.

    For instance this thread
    I know you guys have "recently" rewritten all the stickied how to threads and I appreciate all the Malware Removal Forum mod's hard work. Just going through those how to threads have helped me at work and with other people so much that I feel really guilty about not being able to pay some one for the help.

    I meant no offense, just wondering what to do with a laptop that only ever connects through an internal wireless card.
     
  4. Burning_Monkey

    Burning_Monkey MajorGeek

    The other thing that crossed my thick skull was what do you do with multiple accounts on a single computer? Should the person doing the malware cleaning log in as each separate user and clean, or is it good enough to do it as local administrator?

    I have seen situations where some malware "hides" if that is the right word in another users account settings and waits there.
     
  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Not a problem. I just was not sure exactly what you were referring to. Yes for some instructions you may find that we ask that you disconnect from the internet like the thread for SUPERAntispyware but it does not say to boot into safe mode. We have removed most of the safe boot mode comments from the READ ME except while using CCleaner to clean the Administrator account. That is only because the Administrator account is not normally accessible unless in safe boot mode.

    For a wireless connection you can just disable the wireless interface which should work just fine. In most cases this step is just a precaution anyway. It is rarely critical but it could prevent us from running the same scan a second time. ;)

    All user accounts really should be cleaned separately. Each one would normally find a little less to do since while cleaning the first account there would be files removed from common areas of the PC. Thus they would not show on the next accounts. Each user does have their own registry settings and their own user folders so that is where the main differences would lie.
     

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