A Trojan Ate my Laptop

You had a lot of bad stuff. Let's make sure it is all really fixed.

Uninstall the below old versions of software:
IBM 32-bit Runtime Environment for Java 2, v1.4.2

Continue by downloading a tools we will need - Pocket KillBox

Extract it to its own folder somewhere that you will be able to locate it later.

Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: (no name) - {872537A2-B17F-452B-84DC-CE3C83654026} - C:\WINDOWS\system32\pmkhi.dll (file missing)
O2 - BHO: (no name) - {CFE9E8A8-38C0-4EF8-AEC2-5035EFE81030} - C:\WINDOWS\system32\opnkijh.dll (file missing)
O4 - HKLM\..\Run: [CTDrive] rundll32.exe C:\WINDOWS\system32\drvbil.dll,startup
O4 - HKLM\..\Run: [ProtocolModuleCmd] svchon32.exe
O4 - HKCU\..\Run: [ProtocolModuleCmd] svchon32.exe
O4 - HKCU\..\Run: [startkey] C:\WINDOWS\system32\winampXP.exe
O20 - Winlogon Notify: opnkijh - opnkijh.dll (file missing)
O20 - Winlogon Notify: psfus - C:\WINDOWS\SYSTEM32\psqlpwd.dll
O20 - Winlogon Notify: winmxw32 - winmxw32.dll (file missing)
After clicking Fix, exit HJT.

Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Now run Pocket Killbox by doubleclicking on killbox.exe
Choose Tools > Delete Temp Files and click Delete Selected Temp Files.
Then after it deletes the files click the Exit (Save Settings) button.
NOTE: Pocket Killbox will only list the added files it is able to find on the system. So when you do the below, if some files do not show in the list after pasting them in, just continue.

Select:

• Delete on Reboot
• then Click on the All Files button.
• Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):

C:\Documents and Settings\Jeffrey Shane Forbes\Local Settings\Temporary Internet Files\Content.IE5\41ARWH6Z\l11[1].exe
C:\Documents and Settings\Jeffrey Shane Forbes\Local Settings\Temporary Internet Files\Content.IE5\HWVHFVQB\antzom[1].exe
C:\Documents and Settings\All Users\Start Menu\Online Security Guide.url
C:\Documents and Settings\All Users\Start Menu\Security Troubleshooting.url
C:\Program Files\VirusBursters\VirusBursters.exe
C:\WINDOWS\system32\drvpub.dll
C:\WINDOWS\system32\esfgjcrr.dll
C:\WINDOWS\system32\pkxuliic.dll
C:\WINDOWS\system32\drvbil.dll
C:\WINDOWS\system32\opnkijh.dll
C:\WINDOWS\system32\svchon32.exe
C:\WINDOWS\system32\winmxw32.dll
C:\WINDOWS\system32\winampXP.exe
c:\windows\system32\ot.ico
C:\WINDOWS\temp\win10A.tmp.exe
C:\WINDOWS\temp\win110.tmp.exe
C:\WINDOWS\toadwqevl.exe
C:\WINDOWS\toqznyidz.exe
C:\WINDOWS\system32\pmkhi.dll
C:\WINDOWS\system32\winmxw32.dll
C:\WINDOWS\system32\ihkmp.tmp
C:\WINDOWS\system32\ihkmp.ini
C:\WINDOWS\system32\ihkmp.ini2

• Return to Killbox, go to the File menu, and choose Paste from Clipboard.
• Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt.

If you receive a PendingFileRenameOperations prompt, just click OK to continue (But please let me know if you receive this message!).

If Killbox does not reboot just reboot your PC yourself.

After reboot locate the below folder and delete if found:
C:\Program Files\VirusBursters

Also delete all files and subfolders in the below folders except ones from the current date (Windows will not let you delete the files from the current day).
C:\WINDOWS\temp
C:\Documents and Settings\Jeffrey Shane Forbes\Local Settings\Temp

Now attach the below new logs and tell me how the above steps went.

1. GetRunKey
2. ShowNew
3. HJT

Make sure you tell me how things are working now!

Reminder Note: Once we have determined you are malware free you will need to disable System Restore, reboot, and re-enable system restore per step 1 of the READ & RUN ME. This only applies to if using WinXP or WinMe.

 

That was my fault. I forgot to edit out one line from the things to fix while cutting and pasting from your HJT log. The below line should not have been fixed with HJT:

O20 - Winlogon Notify: psfus - C:\WINDOWS\SYSTEM32\psqlpwd.dll

You should be able to restore it from HJT's backups. Just Open the Misc Tools section (from the main screen) and then click Backups. Find the above line in the backups and select only it. And then click Restore. Let me know if that works.

We have another file to delete and some other items from my previous steps did not get fixed. Something may be blocking the fixes. Uninstall Windows Defender and also if Ewido is a free trial version, uninstall it before doing the below:


Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
O4 - HKLM\..\Run: [CTDrive] rundll32.exe C:\WINDOWS\system32\drvbil.dll,startup
O4 - HKLM\..\Run: [ProtocolModuleCmd] svchon32.exe

After clicking Fix, exit HJT.


Now run Pocket Killbox by doubleclicking on killbox.exe
Choose Tools > Delete Temp Files and click Delete Selected Temp Files.
Then after it deletes the files click the Exit (Save Settings) button.
NOTE: Pocket Killbox will only list the added files it is able to find on the system. So when you do the below, if some files do not show in the list after pasting them in, just continue.

Select:

• Delete on Reboot
• then Click on the All Files button.
• Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):

C:\WINDOWS\system32\bdqxpsom.dll
C:\WINDOWS\system32\drvbil.dll
C:\WINDOWS\system32\svchon32.exe

• Return to Killbox, go to the File menu, and choose Paste from Clipboard.
• Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt.

If you receive a PendingFileRenameOperations prompt, just click OK to continue (But please let me know if you receive this message! I only need to know if you get the message not if you don't get it).

If Killbox does not reboot just reboot your PC yourself.

Now attach the below new logs and tell me how the above steps went.

1. GetRunKey
2. ShowNew
3. HJT

Make sure you tell me how things are working now!