AbetterInternet, Look2Me, eZula, Aurora, Virtual Bouncer...

Discussion in 'Malware Help (A Specialist Will Reply)' started by lanaba, Jun 18, 2005.

  1. lanaba

    lanaba Private E-2

    I'm getting non-stop popups and my computer is running very slow. I've followed all the steps required before putting up a post without success. When I run the scans, they find AbetterInternet, Look2Me, eZula, Aurora, Virtual Bouncer, and more. When the scans are done, I remove all of the spyware that was found, but the next time I run a scan, they're back and I'm still getting popups. I've also had incidents where IE has shut down unexpectedly, and programs have been installed to my desktop without consent.
     
  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    First, please follow ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

    After doing ALL of the above if you still have a problem:


    http://www.majorgeeks.com/images/grenade.gif Download HijackThis 1.99.1

    http://www.majorgeeks.com/images/grenade.gif Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

    http://www.majorgeeks.com/images/grenade.gif Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the ZIP file as your backups will not be safely stored.

    http://www.majorgeeks.com/images/grenade.gifBefore running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

    http://www.majorgeeks.com/images/grenade.gifRun HijackThis and save your log file.

    http://www.majorgeeks.com/images/grenade.gif Post your log as an ATTACHMENT to your next post. (Do NOT copy/paste the log into your post as it will be removed).

    http://www.majorgeeks.com/images/grenade.gifNeed help with HJT? See this thread: NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting
     
  3. lanaba

    lanaba Private E-2

    Thank you for responding. Attached is my HJT log.
     

    Attached Files:

  4. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Download the following items:

    L2MeFix Tool

    Generic Detection Tool - NT/2000/XP

    Pocket KillBox


    Please move the L2MeFix Tool to your Desktop and DoubleClick l2mfix.exe. Click the Install button to extract the files and follow the prompts, then open the newly added l2mfix Folder on your Desktop. DoubleClick l2mfix.bat and type 2 and ENTER to select option #2 for Run Fix. Then, press any key to Reboot your machine.
    Your computer will go crazy for a bit, but just let it run. It should eventually spit out a log in Notepad. Please attach that log.

    Please don't run any other files in the L2MFix folder.
     
  5. lanaba

    lanaba Private E-2

    Okay, my L2M log is attached.
     

    Attached Files:

    • log.txt
      File size:
      10.8 KB
      Views:
      3
  6. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Unzip the Generic Detection Tool to a safe folder of your choice and run "find.bat" - Allow it as much time as it needs to run. You may get an error message of "File Not Found," but just let it go.

    The tool should generate a long text file. Attach this log as an attachment to your post along with a fresh HJT log.
     

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