About: Blank Again

Discussion in 'Malware Help (A Specialist Will Reply)' started by Cheburashka, Feb 25, 2005.

  1. Cheburashka

    Cheburashka Private E-2

    About 3 weeks ago there was a problem with About: Blank on one of the computers that seemed to direct everything no matter what it may be to a search page called find-it-easy. I didnt post here on it because after running through the 'read me first' sticky it cured it :)
    Everything was ok for the last 3 weeks until a couple of days ago when I checked the computer again and its back, but this time its causing many popups (last time it pretty much jammed everything up but I did not notice many popups at all) and has a different search page and some of the things in the HijackThis log leads me to believe its not the same one as before and is a new problem. I ran through the sticky once again but this time I could not remove it. I also read through the 'Generic Solution to HSA' sticky but did not try to do it because the HijackThis log looked very similar to the example given in the post that can not be fixed with that particular procedure.
    I have the HijackThis log let me know if I should attach it and I appreciate very much any help you can give to me.
    Thanks :)
     
  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Have you followed all the steps in this sticky thread?

    READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal


    If you have NOT please do so. If you have then procede to the next steps.


    After doing ALL of the above if you still have a problem:

    Make sure you have HijackThis 1.99.1 and follow the guidelines on where to install it and how to post a log as an attachment. This is all covered in the sticky thread NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting

    Now post a HijackThis log as an attachment to your message (Do not post the log inline). All running programs should be closed, including your web browser, e-mail. Close before running Hijack This!

    To repeat: Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file. Place it in its own folder, for example C:\Program Files\HJT


    We are very busy here at MajorGeeks.Com PhilliePhan, Chaslang or myself with check back when time permits.!
     

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