about:Blank - some problems working through thread 35407

Discussion in 'Malware Help (A Specialist Will Reply)' started by BeagleBoy, May 13, 2005.

  1. BeagleBoy

    BeagleBoy Private E-2

    Hi all,

    My home machine is infected with the about:Blank hjiack and Im am currently trying to work through the thread that describes how to remove spyware etc "How to: Spyware, Trojan And Virus Removal - thread -35407".

    I have a couple of issues which Im currently stuck with. Firstly my operating system is Windows ME and when I try to boot into Safe Mode there is no option for "safe mode with networking support". As a result I have been unable to carry out an online scan. Does anyone know if Windows ME should have this option?

    I have executed a virus scan using AVG in safe mode and I have also executed the scan steps using AdAware, Spybot, CWSShreader, Kill2Me and aboutBuster. Some illegal enteries were found in my registery and also AVG found a virus. However when I restart my machine into SafeMode an error is diplayed on the console saying

    "Windows could not copy the Windows setup file %1 into %2"

    It then tells me that the Windows setup may not have executed correctly. Im guessing that part of removing the illegal enteries from my registry requires the file to be replaced on startup and this is failing. As a result about:Blank still exists when I restart my machine. Can anyone give me some pointers as to why this file copy is failing on restarting the machine?

    Cheers,
    BB
     
  2. simonk

    simonk Corporal

    No this option is not available on 98/ME

    if any regisrtry entries are missing they will be replaced when you boot up in normal mode

    the about blank hijacker is a variant of the cool websearch hijacker and if not removed correctly it will reproduce itself each time

    download hijack this

    Here
    http://www.majorgeeks.com/download3155.html

    Read this firstly http://forums.majorgeeks.com/showthread.php?t=26149

    Also you better read this about sending your log file if you need to

    http://forums.majorgeeks.com/showthread.php?t=38752

    sorry about the extra reading

    Any probs reading through post backhttp://forums.majorgeeks.com/images/icons/icon7.gif




     
  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Not completely true. It is definitely not an option on Win98 but it is available on WinMe.


    BeagleBoy,

    The READ ME specifically states if you cannot run the online scans in safe mode (for whatever reason) to run them in normal boot mode.
     
  4. simonk

    simonk Corporal

  5. BeagleBoy

    BeagleBoy Private E-2

    Thanks for your help guys. Rebooting into normal mode after running the scans seemed to solve my problems. I then ran HijackThis and used it to remove an entry in my registery related to "C:/TEMP/se.dll". Not sure what this was doing but HJT seemed to think it was nasty....
     
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Yes! se.dll is another form of about:blank hijackers. But it is not always as easy as running HijackThis and having it fix that entry. There are typically some other steps involved in removing some hidden files that will respawn the problems. You should double check you HJ logs after a reboot and after running a few browsers sessions to make sure it is really gone.
     

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