About:Blank

Welcome to Major Geeks!

Now a days it is a very rare occurrence to see an HSA hijacker problem. (HSA = Home Search Assistent and is commonly associated with About:Blank hijackers). Just because you can not set your home page is not an indication of a hijacker. Is your only problem that you cannot change your home page, or are you constantly being redirected to other websites? Are you sure you have not locked your start page using any protection software?

If you want us to help you figure out exactly what problems you may be having, the below would be the best procedure to follow.

Read & RUN ME FIRST Before Asking for Support

 

If your just need to change your Home Page and you are not being hijacked by anything, the below show be all you need to do (obviously you can choose whatever you want your Home Page to be):

Reset Web Settings:

1. If you have an Internet Explorer icon on your Desktop, goto step 2. If not, skip to step 3.
2. Now right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK. Then skip step 3.
3. If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.

Note for IE 7 users: You need to select Internet Options then the Advanced tab and then Reset Internet Explorer Settings!

 

Are you using anyking of antispyware or antivirus programs? Which ones? They can block you from making this change. It is a protection feature that you may have enabled. Even some firewalls can protect this settting.

 

Unless Ad-Aware is a paid version that has the protection feature (Ad-watch) then Norton 360 is more than likely stopping you from making the change.

 

Since I do not use any Norton/Symantec products, I cannot help you with that. All I can suggest is to double click on the icon in the tray or right click on the icon in the tray and check out the options. Other than that, I would recommend posting a question in the Software Forum where you may find another Norton 360 user who could help you with this. Note, we still don't know for sure that you do not have any malware problems, but it would really be best to check out how you have Norton setup first before pursuing the instructions in my first message to you,

 

You're welcome. You should now check out the below:

How to Protect yourself from malware!