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Acer Laptop keeps turning off

Discussion in 'Hardware' started by sherylp, Aug 19, 2012.

  1. sherylp

    sherylp Private E-2

    Hi guys

    I have an Acer Aspire 5742 (I think) that keeps turning off with no warning or anything. I will be using it once second and then it just switches off straight to black screen.

    I'm not sure if it's overheating or some other reason.

    Any ideas?

  2. falconattack

    falconattack Command Sergeant Major

    Hi fellow

    Do you turn it on after 5 minutes again ?
    What is the surface in which is your laptop placed ?
    What is your hdd free space ?

    At the bottom of the laptop there is a label like this


    you must give us the information about product and model number :wave
  3. sherylp

    sherylp Private E-2

    Ok on that sticker the model is:

    Aspire 5742G

    The laptop is on a table, so hard surface.

    Free space, I'm not sure if I'm looking in the right place, but I think 2.3GB
  4. falconattack

    falconattack Command Sergeant Major

    First thing

    you must place two books one on the left and other one the right to lift up your laptop , after that the fan of the laptop will works better than now

    Second thing

    you must navigate to Start - Computer looking for hdd capacity

    go for it :wave
  5. sherylp

    sherylp Private E-2

    Ok got it... 236GB free
  6. falconattack

    falconattack Command Sergeant Major

  7. sherylp

    sherylp Private E-2

    Ok downloaded and installed

    Not sure which numbers I should be looking for
  8. sherylp

    sherylp Private E-2

    Ok I see minimum and maximum and what the temp is and they are all in normal range.

    The laptop feels ok at the moment too, would be interesting to see if those temps go up when the laptop feels hotter.

    When it does turn off it feels quite hot around the air vent area
  9. falconattack

    falconattack Command Sergeant Major

    Do you raise the laptop ?
    If your room is hot your laptop will be hot too :wave
  10. sherylp

    sherylp Private E-2

    No I don't usually have it raised. The room is hot in the evenings when the heater is on, but not during the day and it has still done this during the day. It's only the last few days that it's started doing it.
  11. sherylp

    sherylp Private E-2

    Do you use dustoff from the outside or do I need to open it up to clean the vents?
  12. sherylp

    sherylp Private E-2

    Ok I will give that a go I think.

    Thanks for the help falconattack and gloozit

    Fingers crossed this will fix the problem :)

  13. sherylp

    sherylp Private E-2

    Ok, is it possible that it is a problem with the video card and if so what can I do about it.

    Yesterday I had my laptop running all day without it turning off. My kids didn't play Minecraft yesterday.

    I have noticed that it usually turns off after they've been playing Minecraft.

    Today my son downloaded a game called Arma 2. The laptop turned off 3 times and felt incredibly hot while he was playing this game.

    Is there anything that I can do to enable these games to run without causing overheating?
  14. sherylp

    sherylp Private E-2

    Ok, I ran that requirements thing, it says my computer can run it.

    On the scale I'm about a quarter way between minimum and recommended.

    Maybe I'll give it a big clean with the compressed air like you suggested and possibly try a cooler.

  15. Dumb_Question

    Dumb_Question First Sergeant

    A program called SpeedFan will probably give the temperature of your GPU as well as other things (CPU, hard disk).
    Another (older ?) program, MBM5 [motherboard monitor 5], might also give you a log file of temperatures of your CPU so that you can see what the temperature has been when you are performing different tasks like playing Minecraft or ama
    Both are are available as downloads from this site.

    Compaq Presario S5160UK DT261A under XP/SP3
    Processor - Celeron 2.7 GHz
    Motherboard - MSI MS-6577 v2.1
    RAM - 1GB + 512MB (1GB +1GB max) DDR PC2700
    PSU - Octigen 300W model 10270PSOTG ('upgraded' from original Bestec 250W PSU [in 2011?])
    Nvidia GeForce 6200 graphics card in AGP slot.

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