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Acrobat Reader 7&8 1406 error, no rights as admin?

Discussion in 'Software' started by gennarpierce, Jul 27, 2007.

  1. gennarpierce

    gennarpierce Private E-2

    I get the following message when I attempt to install either Adobe Acrobat Reader, "Error 1406. Could not write value to key \Software\Classes\TypeLib\{5F226421-415D-408D-9A09-0DCD94E25B48}. Verify that you have sufficient access to that key, or contact your support personnel."

    I'm even logged in as the local administrator and I still don't have the rights to change the registry?

    I've run RegSeeker and cleaned up the registry, virus scan comes up w/nothing. Cleared out all TEMP files. I don't have a problem installing version 6.

    Anyone have any idea on this?

    Below is a HiJackThis log file, any help would be greatly appreciated...
    Last edited by a moderator: Jul 27, 2007
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

  3. gennarpierce

    gennarpierce Private E-2

    Sadly, having HJT fix that registry entry did not work. I still get the same error.
  4. Kniht

    Kniht Sergeant

    Try this:

    Go here and download "Dial-a-Fix": http://www.majorgeeks.com/download4899.html

    Unzip and run the .exe.

    At the bottom click on the "hammer", this will open "Dial-a-Fix" tools.

    In the top pane, scroll to "Repair Permissions" and select.

    Click "Go"

    Let Dial-a-Fix do it's thing which can take a while.

    When finished, see if this fixes your problem.
  5. gennarpierce

    gennarpierce Private E-2

    Unfortunately that did not work either.
  6. Matacumbie

    Matacumbie Rocky Top

    Do you have SpySweeper installed? If so, disable it and try the installation again.

  7. gennarpierce

    gennarpierce Private E-2

    No, no Spy Sweeper.
  8. baklogic

    baklogic MajorGeek

  9. gennarpierce

    gennarpierce Private E-2

    Yes, I did try that (both of the different versions) and I still get the error.
  10. Matacumbie

    Matacumbie Rocky Top

    Turn off all/any "security software" you have installed.


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