Active-x Trouble :(

hello everyone!

i think i'm having trouble with one of my active x controls, or possibly javascript. i am trying to not have to pay a big amount of $$ to have a specialist come look at my computer. :\

certain features on my windows xp do not work, as well as aol/internet explorer. i believe that it is the same problem affecting all of them. for example, if i try to click on a java link in internet explorer/aol, nothing happens. and the java scripting doesn't show up on the webpage in ie/aol. they do show up perfectly normal in netscape.

on the actual windows xp itself, i will try to explain my problems as best i can. certain features of software (usually causing the whole program itself to be totally useless) do not work. here are a few specific instances/problems:

**1) my aol program recommended me to download the security center. i did, but couldn't use it. all that would open is the program window, but it would be blank. nothing would come up. so, had to erase the program of course. (aol computer check-up also doesn't work, just comes up as a blank screen)
**2) i downloaded pc tools anti-virus software. i bought it, but then it said my trial had run out. no problem, i could register it with the license #. only problem is, the program itself won't open, only a dialog box saying i need to activate my existing license, or purchase the program. i can't click the box that says "activate"...nothing happens when i click it.

is this making sense to any of you?? i regret that i sound like i have no idea what i'm talking about (which, really, i don't). i really need help though, please. if any of you can email me... htxmama328@aol.com, or you can message me through this. thank you very much. i can further describe my problem if you ask me to.


(I'm cross-posting this thread on different boards at this website, b/c I am not sure which topic it really fits under. Sorry if that isn't allowed...I'm new to this).

 

Make sure you dont have any old verisons of java
Go to Start>Control Panel>Add and Remove Programs
If you find anything with java in it or JS2E uninstall it.
Then run CCleaner, download link here

now download the latest version of Sun Java
Click here to download the latest version

tell me if this works for you

 

thank you... my add/remove program listing is loading right now as i type. i have tried removing/re-installing java before. maybe something else will happen this time. i will let you know

 

here are my programs that have something about java or active-x in them. should i erase them all? waiting for your reply. thanks in advance.

1) adobe flashplayer 9 active x
2) j2se runtime environment 5.0 update 6
3) macromedia flash player 8 (not sure what this)
4) learn2 player (not sure what this is, lol)
5) macromedia shockwave (not sure about this one either haha)

 

only remove number 2

 

oops. i erased #1... 20 secs. until #2 is done being removed ::embarrassed::

 

you can always reinstall it

 

CC cleaner is running now. will reinstall java after this from your link. then will let you know. thanks.

 

No problem I will await to see if it works

 

sorry for all the dumb questions... i swear i'm not a total stupid a$$.

CC cleaner removed over 450 mb (am i using the correct byte term? lol) of crap from my cpu. I registered @ the sun java site but now I dont know what program to DL. help??? lol

 

ok, i found my way to http://java.sun.com

where next??? LOL

 

Dont worry, im glad to help, even I need help sometimes.
yes that is the correct byte lol


Just go to the link I gave you for Sun Java Download
heres the link
https://sdlc2a.sun.com/ECom/EComActionServlet;jsessionid=62D356A2ED398DCA9F3FF61263F92FB8
then Accept the License agreement and click on the Windows Online Installation

 

sorry again... i am a dumba$$ haha. i mean, my 1½ year old son is distracting me... yeah thats it. i thought i clicked the link you gave, i guess i did something wrong lol. of course the link to DL doesnt work on AOL (which i am on now) @@ <-- eyeroll (lol)

im starting netscape now to DL it. will let you know! will i have to re-start to see changes?

 

No need to reboot, after you install just close all your browsers and then open them again.

 

will do, and let you know..thanks a million (again). even if this doesn't work i still feel like i've accomplished something

 

I never trust the AOL browser LOL it has let me down in the past.

 

Anytime fellow geek and if it doesnt work then we will continue till it does, or until another geek steps in with more useful info

 

it didnt work

here are pics of the things that dont work for me:



#1 http://i4.photobucket.com/albums/y131/kaybee328/program1.jpg --- i cant click any of those buttons, nothing happens when i do (figure its something to do w/ java??)

----

#2 http://i4.photobucket.com/albums/y131/kaybee328/javalink1.jpg ---- that is what comes up in the browser bar @ the bottom of the screen, when i try to click a java link in IE6/aol. the link doesnt open, but thats what the command is trying to do

 

thank you!!!! i am proud to be a geek even though i dont know anything! LOL i posted more info

 

i do hate aol browser!! thats why i use netscape most of the time. i do need windows to function though! i can do w/o aol or IE6! i am going to get a new laptop later this year but for now this stupid desktop has to work

here is a question...do you think it could be related to this??

a couple yrs ago, my mother (whom this used to belong to) had someone come to her house from the best buy near our house, an independent service rep. he got rid of viruses, spyware, etc., and installed (for free, and bootleg i know) windows xp professional. we only had windows xp home before that. when computer starts up, you have to choose between home/professional. professional DOES not work. i think its b/c its bootleg, and it stopped working. so you have to make sure to select the HOME operating prog when cpu starts, or it will restart itself in about 5 secs (it tries to open PROFESSIONAL xp by default). blah.. could it have anything to do w/ this?? how can i remove the windows xp prof.?? i am sure it would free up a ton of diskspace. did that make sense??

 

hmm check this out first.
What browsers do you use besides netscape and AOL?

Remove that anti-virus and get a free and better solution
To remove that anti-virus completely
Download and install Your Uninstaller! 2006
Now download Avast

 

i only use those 2. i will check those...thanx

 

Avast is a way better solution that that Anti-virus you have currently, by any chance that anti-virus come with AOL?

 

thanks... i am DLing both of those products right now.

no i bought PC tools anti virus and spyware (diff. programs) seperately. mcafee comes w/ AOL but due to my java problems, i cannot view the program :\

 

what was the uninstaller for? what should i uninstall?

 

ok so i am uninstalling pc tools w/ the uninstaller. anything else?

 

You can uninstall anything you dont need.

 

omg thanks so much for this program (uninstaller). ive had some stuff ive been totally unable to get rid of for months b/c of java/cpu problems. this is helping... great now i still need to fix java...lol

 

Havem you checked your Internet Security Settings on your browsers? if they are set to High then Java is automatically disabled.

 

yes ive checked/changed those in the past. would that cause windows itself to not run programs correctly?? (i guess the ones that are affected are the ones req. internet access)

 

Setting the settings to high disables most Active X scripting/java
try setting the Secuirty settings to default, then restart your browser and see if java works. If not, then your suggestion of rebooting your pc might help, although I never had to reboot my pc after installing java.

 

I had Viewpoint Media Player, and two versions of WildTangent. The first uninstallation of WildTangent told me to reboot afterwards (I didn't). The 2nd WT wouldn't let me uninstall it (nothing happened when I clicked Remove).

 

here are 3 of the trojans that came up when using avast last night. I tried clicking "Move to Chest" when they came up but an error message came. Then the computer froze LOL.

http://i4.photobucket.com/albums/y131/kaybee328/th_untitled4.jpg
http://i4.photobucket.com/albums/y131/kaybee328/th_untitled3.jpg
http://i4.photobucket.com/albums/y131/kaybee328/th_untitled2.jpg

then the error msg from "move to chest" (when i tried to click it on the virus screen):

http://i4.photobucket.com/albums/y131/kaybee328/th_untitled.jpg

god knows how many others are on my computer...just let me know what to do when this screen pops up when it finds one (or how to fix the move to chest option) and i can go on my way cleaning them out. im sure those are major parts of the problem. thanks!!!!!

 

The Trojans you are getting are false positives. They are not really trojans, they are files for Outpost Firewall. No need to worry. But just to be on the safe side, run this online scan in Safe Mode

www.activescan.com

Did you remove them with the program you downloaded, Your Uninstaller! 2006
So how are things with the Sun java coming along?

 

So, the trojans that came up in "avast!", i don't need to do anything about? what do i do when REAL ones come up...how will i be able to tell they are real? do you know how i can fix the "move to chest" function? i have removed a whole bunch of bad stuff from the computer, but the messed up functions still aren't working on AOL/windows xp. That's okay though... I just want my computer to BE FASTER...I do wish it would clear up the java problem (if that even is what's wrong w/ it). I'm running Spybot now. I have found many instances of Viewpoint and WildTangent on my computer. I cant use that Active Scan website for some reason.

 

just uninstall them from your pc using the prog I gave you, as for the java prob it seems I ran out of solutions. i see you did a malware thread with Chaslang, follow his instructions and maybe that will help.