AD-AWARE Not Deleting Critical Items

I have used Ad-Aware SE Personal in the past ok but for many weeks now I noticed a build up of spyware each time it ran. I have determined that, although it says it had deleted the Critical Items, It really is deleting nothing (although it seems to quarantine ok). I have read the information posted, things to do 1st before asking for help, and the problem presists. I have un-installed and installed Ad-Aware, nothing changes. I run Spybot Search and Destroy, it seems to be working fine. My computer is a Dell 4100, OS= Win ME, DSL connection, Norton AntiVirus 2005.

 

Hi

The best thing to do is run through the whole tutorial to completely get rid of everything.
This site has alot of good tools for cleaning up your computer. It's very important that the first thing you do is the following:

First, please follow ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal.
If you already have any of the programs linked in the tutorial please double check your version to make sure you have the latest one and that you have any/all updates for the programs.

NOTE: In order to resolve the issues you are having it is very important that you at least try to perform all the steps as outlined. If you have any difficulty please post back letting us know what steps you have completed, what you found while doing the scans if anything and details about any problems you have encountered in completing the steps. The more details you can provide the better.

Try this... you may find it's all you need. If not post your results and I am sure one of the PROS can help you. These guys are quite busy, as you can see by the number of posts, so hang in there. Good Luck!!

After doing ALL of the above if you still have a problem:

Make sure you have HijackThis 1.99 and follow the guidelines on where to install it and how to post a log as an attachment. This is all covered in the sticky thread NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting

Now post a HijackThis log as an attachment to your message (Do not post the log inline). All running programs should be closed, INCLUDING YOUR WEB BROWSER, e-mail. Close before running Hijack This!

To repeat: Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file. Place it in its own folder for example C:\Program Files\HJT

TheOldThug