AD-Aware se personal won't remove certain things

Hi.
I'm trying to fix a friends computer and i'm a little stuck.
I ran adaware se personal and it came out with a bunch of results.
I was able to quarantine some and remove them but there are some left that adaware says it can only remove after a reboot.
When i reboot, adaware scans again but still can't remove them and say the same thing as before(pls reboot to remove....ect.)
These are the ones I can't remove. if anyone can help me it would be apreciated.

c:\program Files\toolbar\commom.dll
c:\program Files\toolbar\PIB.exe
c:\program Files\toolbar\TBPS.exe
c:\WINDOWS\prefetch\PIB.EXE-04B1D98F.pf

 

Hi Klondike,

This is not uncommon. Sometimes it takes a few different tools and manual removal of remnants to do the job properly. Please start with the Cleanup Tutorial HERE:

READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan and Virus Removal

There are only a few of us Volunteers who regularly offer advice in this forum. Running through the above Tutorial will remove a lot of stuff that would otherwise clog a HijackThis Log and will save us valuable time.

Please let us know the steps that you are able to complete and the ones that give you problems. Note that you need to be in Safe Mode with System Restore OFF (if you have it) and have the Viewing of Hidden Files ENABLED as per the instructions in the link. Make sure to do the Online Scans.

Post back and let us know how you fared. Also, send us a HijackThis Log. Please be sure to follow the instructions below:

Note that your HijackThis should be up-to-date (v1.99.1) and MUST be extracted to its own safe folder – C:\Program Files\HijackThis ! Should you need a Fresh Download of HJT, get it HERE: HijackThis v1.99.1

Also note that, before you scan, you MUST close all running programs including your web browser, e-mail and items in the system tray.

Please save your HJT Log as a .txt File and attach it via the "Manage Attachments" tool in the Additional Options section when you post.

Best luck
PP