Administrator - isn't that ME ???

Okay... here goes... my 1st post on this site...

My home computer is Windows XP, and my laptop is Vista. I have QuickBooks 2007 installed on both -- and operations between the two computers have been flawless for a year. I'd work in the QB program on the home PC, save to my little flash drive, then "restore" the newer data onto the QB program on my laptop for when I was out working in the field. Worked flawlessly.
Now... in the last week or so, I can no longer "restore" the updated QB info onto the laptop. Here's the exact message I get:

C:\ProgramFiles\Intuit\QuickBooks2007\HECOElectric,Inc..QBW
You don't have permission to save in this location.
Contact the administrator to obtain permission.
Would you like to save in the Owner folder instead?

What happened? so that all of a sudden, I am no longer the Administrator?
How do I correct this issue?
Thanks for your help!

 

Sounds like you have lost 'ownership ' of the file on the laptop.
This is tricky.

http://windowshelp.microsoft.com/Windows/en-us/help/31ad4562-aee7-4fed-8316-89114dc973031033.mspx

 

Thanks for your reply; I did click the link you provided and read all the instructions - doing my best to understand as much of it, as I could.
Sooooo... on the laptop, I did a right-click on the QuickBooks program folder and then clicked on the Security tab. Under the Group or user names, here are the permissions I see:
CREATOR OWNER - Nothing is checked

SYSTEM - everything is checked, except “Special permissions”

Administrators (Owner-PC\Administrators) - everything checked except “Special permissions”

Users (Owner-PC\Users) - only “Read & execute”, “List folder contents”, and “Read” are checked

TrustedInstaller - only “List folder contents” and “Special permissions” are checked

My question now is: WHO AM I?
I thought I was the "Administrator"? at least... I USED TO be able to do anything and everything with that QuickBooks program. But did I somehow get relegated to a "Users (Owner-PC\Users)" and now have limited access? If so, how did that happen? and how can I get back to full access?

 

Hey studiot - I got brave and decided to just wing it... on the permissions thing. Went into the Users (Owner-PC\Users) area and clicked on ALL the boxes - then chose to "apply" the changes. The laptop got busy... whirling through all kinds of updating... and when it was all over, I closed everything up and did a Restart. Then, I went through my normal mode with the QuickBooks file and tried to "restore" the more-current data from my flash drive to the laptop. IT WORKED !!! and I'm back in business!
A huge THANKS to you, studiot - for pointing me in the right direction! I'm so glad I stumbled across this forum on the web!

 

I do not fully understand how you have lost ownership of the laptop but one thing you can try is right click the icon for QB on the laptop and the in the drop down list click "RUN AS ADMINISTRATOR" I had a similar problem with some of my programs and have not yet found out why but this works for me.

good luck

OOPS you got it going while i was typing (too slow)

 

Ellen, welcome to Major Geeks.

Well I'm glad it worked for you, I said it was tricky.
I was just getting ready to post some screenshots but you have done it. Well done.

Bill

Every file has an 'owner' account. This is usually the originator of the file but there are some system files which are 'owned' by a special hidden system account.

The owner can specify what any other user account (including administrators) can do with the file read - edit - move - delete etc. These are called permissions.
If a file comes from another computer either by synchronisation transfer or because you have connected another computer's hard drive the system may not recognise the account that originated the file. Vista generates a random fake user to own the file so it can allocate permissions etc.

Luckily ownership is transferable so an administrator can 'take ownership'.
But this is not the end of the story because the permissions stay as they were until the administrator grants herself permission to alter the file.

So sometimes it is a two stage process

Take ownership
Grant yourself permission

You may also have to keep supplying passwords to keep User Account Control happy.