Ads Auto Launch in IE 9 even when not using IE

Discussion in 'Malware Help (A Specialist Will Reply)' started by rodbhi, Oct 12, 2013.

  1. rodbhi

    rodbhi Private E-2

    Hi I mostly use Firefox or Chrome on this laptop. However I am getting a lot of auto launching of ads in IE9. I have ran several scan to fix the issues but nothing has worked. I have followed the instructions on the malware read me first thread. Attached are the logs

    Please Let me know if you need any additional information
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Can you rescan with RogueKiller (don't fix anything) and attach the log please.
     
  3. rodbhi

    rodbhi Private E-2

    Here is the rescanned Rouge Killer Log
     

    Attached Files:

  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Uninstall:

    GorillaPrice


    Find and delete:
    • C:\ProgramData\DSearchLink
    • C:\ProgramData\GorillaPrice
    • C:\Program Files (x86)\GorillaPrice

    Explain how things are running currently.
     
  5. rodbhi

    rodbhi Private E-2

    Looks like the popup ads have stopped. I will continue to monitor. I appreciate your help.

    Thanks
     
  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Yes, surf around a day or so and then report back to me, I will then post final steps for you to follow. :)
     
  7. rodbhi

    rodbhi Private E-2

    Well, I have been surfing around and now notice a new problem. I am not sure if the same issue that is causing this problem.

    Whats happening is I am getting displaying of ads with the message "Ads not by this Site". Ads are popping up a lot so this is making wed surfing very difficult.

    Let me know what steps I should take.
     
  8. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Just to be clear, which browser(s) does this occur in?
     
  9. rodbhi

    rodbhi Private E-2

    This was occurring in Firefox.
     
  10. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    We are going to be uninstalling your old version of FireFox and installing the new version. (Except we will use Revo Uninstaller to uninstall.) So do the below to save bookmarks:

    • Run FireFox and click Bookmarks.
    • Then select Organize Bootmarks.
    • Then on the next window click File and then select Export. Save the bookmarks.html file to your Desktop for later use in importing.
    Now download and save the installer for the current version of FireFox but DO NOT install it yet. Get it here: Mozilla FireFox

    You will need exit FireFox now and use Internet Explorer to continue with the below until we reinstall FireFox.

    Start by uninstalling FireFox and then reboot. Do not skip the reboot.
    After reboot, delete the below folders:
    • C:\Program Files (x86)\Mozilla Firefox
    • C:\users\UserAccount\AppData\Roaming\Mozilla\Firefox

    where UserAccount is the actual user account name being used.

    Now reinstall FireFox from the file previously downloaded.
    Import your bookmarks file. (similar process to exporting).

    -------------------------------

    Any better?
     

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