Advice needed - popups and viruses

Please run the below and attach the VundoFix log even if it does not find anything!

Virtumonde aka Trojan Vundo Removal -



Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O15 - Trusted Zone: http://*.billingnow.com
O15 - Trusted Zone: http://*.reliablestats.com
O15 - Trusted Zone: http://*.winantispyware.com
O15 - Trusted Zone: http://*.winnanny.com
O15 - Trusted Zone: http://*.winsoftware.com

After clicking Fix, exit HJT.:

Now we need to Reset Web Settings:

1. If you have an Internet Explorer icon on your Desktop, goto step 2. If not, skip to step 3.
2. Now right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK. Then skip step 3.
3. If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.

Now reboot in normal mode and post a new HJT log.

Make sure you tell me how things are working now.
We have more hidden files to delete.

 

Sounds good, but I have a question about a service you have running. See the below:

O23 - Service: PsShutdown (PsShutdownSvc) - Unknown owner - C:\WINDOWS\System32\PSSDNSVC.EXE

Did you install this yourself? Here is what it is:

http://www.sysinternals.com/utilities/psshutdown.html

It is not malware but could be used by malware. If you installed it then it is fine. Otherwise you should look for this program in Add/Remove programs and uninstall it.


Your HJT log is clean. If you are not having any other malware problems, it is time to go back to step 1 of the READ & RUN ME to Disable System Restore which will flush your Restore Points. Then reboot and enable System Restore to create a new clean Restore Point.

After that, you should work thru the below link:

How to Protect yourself from malware!

 

Click on Start, then Run ... type services.msc into the box that opens up, and press 'OK'. On the page that opens, scroll down to PsShutdown ... then right click the entry, select 'Properties' and press 'Stop Service'. When it shows that it is stopped, next please set the 'Start-up Type' to 'Disabled'. Press 'OK' until you get back to Windows.

Next, run HJT, but instead of scanning, click on the "None of the above, just start the program" button at the bottom of the choices. At the lower right, click on the 'Config" button, and then the Misc tools' button ... select 'Delete an NT Service" ... copy/paste the following into the box that opens, and press "OK":

PsShutdownSvc

If you receive any error messages just ignore them and continue.

Now exit HJT and reboot when it tells you it needs to.

After reboot, verify that the O23 line is gone and also delete the below file if found:

C:\WINDOWS\System32\PSSDNSVC.EXE

 

You're welcome!

Your log is clean. If you are not having any other malware problems, it is time to go back to step 1 of the READ & RUN ME to Disable System Restore which will flush your Restore Points. Then reboot and enable System Restore to create a new clean Restore Point.

After that, you should work thru the below link:

How to Protect yourself from malware!