Advice on next steps of infection

Discussion in 'Malware Help (A Specialist Will Reply)' started by carter22, Mar 18, 2013.

  1. carter22

    carter22 Private E-2

    Hi all,

    I'm helping my folks deal with an adware/malware infection caused by my nephew downloading "Free Minecraft". I'm unsure how serious it is but the machine runs like a turtle on downers so I'd like some guidance.

    I'm new to this forum, but I did follow the "READ AND RUN ME" topic and then followed the instructions for Windows XP infection. The machine has Windows XP 32-bit. I've run all the programs and attached the logs. There are several noticeable infections (stuff like 24x7 help, Yontoo infections, etc).

    Since the instructions say that I should post my logs and then wait for a reply, that is what I'm doing. Please let me know what the next steps will be so I can clear my family's computer of this.
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Double-click RogueKiller.exe to run. (Vista/7 right-click and select Run as Administrator)
    When it opens, press the Scan button
    Now click the Registry tab and locate these detections:


    • [DLL] explorer.exe -- C:\WINDOWS\explorer.exe : c:\docume~1\alluse~1\applic~1\browserprotect\2.6.1095.52\{c16c1ccb-7046-4e5c-a2f3-533ad2fec8e8}\browserprotect.dll [x] -> UNLOADED
      [SUSP PATH] Updater21810.exe -- C:\Documents and Settings\Owner\Local Settings\Application Data\Updater21810\Updater21810.exe [-] -> KILLED [TermProc]
      [BLACKLIST] BrowserProtect.exe -- C:\Documents and Settings\All Users\Application Data\BrowserProtect\2.6.1095.52\{c16c1ccb-7046-4e5c-a2f3-533ad2fec8e8}\BrowserProtect.exe [7] -> KILLED [TermProc]
      [SUSP PATH] cltmng.exe -- C:\Documents and Settings\Owner\Application Data\SearchProtect\bin\cltmng.exe [7] -> KILLED [TermProc]
      [BLACKLIST] BrowserProtect.exe -- C:\Documents and Settings\All Users\Application Data\BrowserProtect\2.6.1095.52\{c16c1ccb-7046-4e5c-a2f3-533ad2fec8e8}\BrowserProtect.exe [7] -> KILLED [TermProc]
      [RESIDUE] BrowserProtect.exe -- C:\Documents and Settings\All Users\Application Data\BrowserProtect\2.6.1095.52\{c16c1ccb-7046-4e5c-a2f3-533ad2fec8e8}\BrowserProtect.exe [7] -> KILLED [TermProc]
      [RESIDUE] BrowserProtect.exe -- C:\Documents and Settings\All Users\Application Data\BrowserProtect\2.6.1095.52\{c16c1ccb-7046-4e5c-a2f3-533ad2fec8e8}\BrowserProtect.exe [7] -> KILLED [TermProc]

    Place a checkmark each of these items, leave the others unchecked.
    Now press the Delete button.
    When it is finished, there will be a log on your desktop called: RKreport[2].txt
    Attach RKreport[2].txt to your next message. (How to attach)
    Do not reboot your computer yet.

    Double-click RogueKiller.exe to run. (Vista/7 right-click and select Run as Administrator)
    When it opens, press the Scan button
    Now click the Files/folders tab and locate these detections:


    • [RUN][SUSP PATH] HKCU\[...]\Run : Yontoo Desktop ("C:\Documents and Settings\Owner\Application Data\Yontoo\YontooDesktop.exe") [7] -> FOUND
      [RUN][SUSP PATH] HKCU\[...]\Run : Updater21810.exe (C:\Documents and Settings\Owner\Local Settings\Application Data\Updater21810\Updater21810.exe /extensionid=21810 /extensionname='Giant Savings Extension' /chromeid=halffneccaebicfdfajnbfgpglahfgoe /stayidle /delay=300) [-] -> FOUND
      [RUN][SUSP PATH] HKCU\[...]\Run : SearchProtect (C:\Documents and Settings\Owner\Application Data\SearchProtect\bin\cltmng.exe) [7] -> FOUND
      [RUN][SUSP PATH] HKUS\S-1-5-21-2225430310-1745535401-3510910487-1003[...]\Run : Yontoo Desktop ("C:\Documents and Settings\Owner\Application Data\Yontoo\YontooDesktop.exe") [7] -> FOUND
      [RUN][SUSP PATH] HKUS\S-1-5-21-2225430310-1745535401-3510910487-1003[...]\Run : Updater21810.exe (C:\Documents and Settings\Owner\Local Settings\Application Data\Updater21810\Updater21810.exe /extensionid=21810 /extensionname='Giant Savings Extension' /chromeid=halffneccaebicfdfajnbfgpglahfgoe /stayidle /delay=300) [-] -> FOUND
      [RUN][SUSP PATH] HKUS\S-1-5-21-2225430310-1745535401-3510910487-1003[...]\Run : SearchProtect (C:\Documents and Settings\Owner\Application Data\SearchProtect\bin\cltmng.exe) [7] -> FOUND
      [Services][BLACKLIST] HKLM\[...]\ControlSet001\Services\BrowserProtect (C:\Documents and Settings\All Users\Application Data\BrowserProtect\2.6.1095.52\{c16c1ccb-7046-4e5c-a2f3-533ad2fec8e8}\BrowserProtect.exe) [7] -> FOUND
      [Services][BLACKLIST] HKLM\[...]\ControlSet003\Services\BrowserProtect (C:\Documents and Settings\All Users\Application Data\BrowserProtect\2.6.1095.52\{c16c1ccb-7046-4e5c-a2f3-533ad2fec8e8}\BrowserProtect.exe) [7] -> FOUND

    Place a checkmark each of these items, leave the others unchecked.
    Now press the Delete button.
    When it is finished, there will be a log on your desktop called: RKreport[2].txt
    Attach RKreport[2].txt to your next message. (How to attach)
    Do not reboot your computer yet.

    Now rerun Hitman and have it fix everything it finds!!

    Reboot and rescan with both RogueKiller and Hitman and attach those new logs as well.

    Be sure to tell me how things are running now.
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds