Adware. MediaLoad

Welcome to Majorgeeks!

You did not attach your PandaActiveScan log from step 6.
Also you did not follow the instructions in step 7 and as a result you installed HijackThis exactly where we ask that it not be installed. Please fix this.

Please tell provide the complete information of what Norton is telling you. Does it say where it is finding the problem (a filename and path or a registry key)?

 

I do not see any obvious issues in your HJT log but I question a couple things:

1) Why does the below setup always need to run at startup:
O4 - HKLM\..\Run: [Setup.exe] ;C:\NVIDIA\nForceWin2KXP\5.10\setup.exe

2) Do you always want the below to load and do you trust this stuff? Also why is it loading twice?
O4 - HKLM\..\Run: [] C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe <-- at a minimum I would remove this one!
O4 - HKCU\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"

You should delete the below from your Bitdefender log:

C:\Wardog\Local Settings\Temp <--- delete all files in the temp folder
C:\Documents and Settings\Wardog\Local Settings\Temp <--- delete all files in the temp folder
C:\Documents\Misc. Junk\autumnleaves.exe

 

All you have to do is run Windows Explorer (right click Start and select Explore) then navigate to those folders and cleanup the things I mentioned.

If the ActiveScan log was that large it maybe just detecting loads of cookies. You should run CCleaner on each user account on the PC. Make sure you clean cookies. Then get a new Panda log.

You did not answer my question about what and where Norton is detecting this problem.

 

Okay sounds like we are all done! If you are not having any other malware problems, you should work thru the below link:

How to Protect yourself from malware!

 

Happy I could help!