Adware.MyWebSearch malware found

Discussion in 'Malware Help (A Specialist Will Reply)' started by freak_out, Aug 7, 2014.

  1. freak_out

    freak_out Private E-2

    Hi
    Adware.MyWebSearch is found running HitmanPro on my PC with XP.
    As suggested on "HitmanPro - How to scan and obtain a log" help page,
    I ignored the detections and I would like to be instructed by a malware helper
    on what to do now.
    Thank you for your help
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

  3. freak_out

    freak_out Private E-2

    Thanks Tim, I will rerun hitman and remove the malware.
    I have already followed the instruction on READ & RUN ME FIRST. Malware Removal Guide and the only "nasty" thing was the Adware.MyWebSearch found with hitman.
    However when running mgtools I got an exception error while processdll.exe was started.
    I attached a print screen of the error
    thanks again
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Let me know if you have any problems running Hitman and remove that item.
     
  5. freak_out

    freak_out Private E-2

    I did not have any problem to remove the item with hitman.
    However, I needed to apply for a free 30 days trial version of hitman to do that. Is this normal?
    Thanks for your help
     
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Did it allow you to remove it or did it say you needed to purchase the software to proceed?
     
  7. freak_out

    freak_out Private E-2

    yes it has removed the malware after the registration for a 30 days trial licence. The free version does not allow you to remove the items unless you register for a trial licence.
     
  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Good to know you got it removed. ;)
     

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