adware.roguesuspect

Discussion in 'Malware Help (A Specialist Will Reply)' started by ranty, Sep 25, 2008.

  1. ranty

    ranty Private E-2

    AVG reported that it has found "Adware.RogueSuspect. It reports that it has healed it, but on the next scan it is there again.
    Superantispyware and Spybot reported that everything was clean.
    I will post the logs for the other scans.
    Thanks.

    Malwarebytes' Anti-Malware 1.28
    (No malicious items detected)

    View attachment ComboFix.txt

    View attachment MGlogs.zip

    avgreport.JPG
     
    Last edited by a moderator: Sep 26, 2008
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Since all of your logs are clean, it is unlikely that this is a real problem. The BagMRU key is just used to safe your view settings or customizations for folders. So this is probably just reappearing because it relates to something you have configured. You can read a little more about what BagMRU is in the below:

    http://support.microsoft.com/kb/813711
     
  3. ranty

    ranty Private E-2

    Thanks for your quick reply. Glad to know there is no real problem.
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome.


    Now we need to cleanup some items from running ComboFix.

    Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommed you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significan amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
      • Delete the C:\combofix folder from combofix.
    3. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    4. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    7. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     
  5. ranty

    ranty Private E-2

    I did save and run combofix from the correct location but I've noticed that when I upload a file from my computer using a web form the files are all out of order and not alphabetized like they were before I ran all the programs to check for problems.

    Also I can't find the C:\combofix folder to delete after I ran the uninstall in your instructions below. It did seem to run when I ran the uninstall in your instructions below.
    Here's a snapshot of my "C:\", and I highlighted 2 items that I believe are possibly related to it. I did notice a text file that seems to be related, but it is not highlighted.
     

    Attached Files:

  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Yes those two folders and the text file are from ComboFix and can be removed; however before doing that, you should restore the below file for your Digital Video Tuner that ComboFix removed by mistake.

    Code:
    "C:\QooBox\Quarantine\C\WINDOWS\system32\"
    dvbpws~1.vir  Sep 24 2008           2  "Dvbpws.dll.vir"
    
    Just rename the Dvbpws.dll.vir file back to Dvbpws.dll and then move it back to your C:\Windows\system32 folder.

    I'm not sure what you are referring to about uploading a file with a web form and having an incorrect sort order. A single file does not have to be sorted. This has nothing to do with cleaning steps. Perhaps you just need to change the viewing options in what for whatever you are looking at.
     
  7. ranty

    ranty Private E-2

    When I renamed the file as you said and tried to copy it I got the following message(see image).
    Do I replace, or just leave it alone?
    Thanks
     

    Attached Files:

    • dll.JPG
      dll.JPG
      File size:
      16.7 KB
      Views:
      5
  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Okay then you do not need to copy the file back. Your Tuner software already replaced the missing file. Thus you can just remove those folders now and also the combofix.txt file.
     

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