Adware & Trojans found on Malawarebytes...

Discussion in 'Malware Help (A Specialist Will Reply)' started by tgordon, Jan 23, 2010.

  1. tgordon

    tgordon Private E-2

    Hello,

    I'm trying to completely clean my computer of adware & trojans found on malwarebytes. I was able to quarantine them, however I don't want the problem to come back which I am afraid of.

    I am very new to all of this stuff, not very computer literate so I can use all the help I can get.

    Also the very first log/run I did with Malware bytes is lost because the program crashed when it quarantined the first 22 items it found. I ran it a second time and then aborted it, then ran it a third time and it found the five attached in the log. I can't remember the exact name of the Trojan that was found the first run.

    Please let me know my next step...thanks :(:confused:(
     

    Attached Files:

    tgordon, Jan 23, 2010
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please attach the other three requested logs:
    SAS
    RootRepeal
    ComboFix
     
    TimW, Jan 23, 2010
    #2
  3. tgordon

    tgordon Private E-2

    When I ran rootrepeal, I got an error message saying it could not initialize driver, please contact author? Error codes 0xc0000024

    The board said that we should not use combofix right now, so I only have the SAS log attached:
     

    Attached Files:

    tgordon, Jan 24, 2010
    #3
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    All I am seeing are items in your temp folders. This folder needs cleaning out desperately:
    C:\Users\Tianna\AppData\Local\Temp\

    And these items need to be removed also:
    Code:
    C:\WINDOWS\Temp\acrf8a3.tmp   
C:\WINDOWS\Temp\fla9eee.tmp
C:\WINDOWS\Temp\TMP0000005328294FB50EFF0EBF
    Please download ATF Cleaner by Atribune. This program does not require an installation. The executable actually runs the program.

    Then run CCLeaner.

    Tell me what issues you have.
     
    TimW, Jan 25, 2010
    #4
  5. tgordon

    tgordon Private E-2

    Ran both programs, cleaned the temp folders with no problem. I checked the temp folder and the three files you mentioned that needed to be removed were gone.


    I ran ccleaner for windows, apps, and registry...cleaned with no problems.

    How can I be sure that everything is gone? Do you need another log from me?

    Thanks for your assistance!!
     
    tgordon, Jan 25, 2010
    #5
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Just to do a final check, please run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:
    * C:\MGlogs.zip
     
    TimW, Jan 26, 2010
    #6

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