Adware.Vundo/Variant

Hi there. Could you please attach the logs as opposed to posting them "inline". I would like you to attach logs from running the following: SuperAntiSpyware, MBAM, & Combofix. Also you need to run MGTools.exe which you can download from the below link:

Using MGTools and download MGtools.exe using the black bold print link in the first sentence.Run this and also attach the log it generates, to complete all of the above will take 2 posts due to the max attachments limit being three for each post.

Thanks
Kestrel13!

 

Hi

I am currently reviewing your logs and will get back to you with a set of instructions as soon as possible. Thanks for your patience during this time.

Kes

 

Just a bug in Ad-Aware. ntvdm.exe is a process that belongs to the Windows 16-bit Virtual Machine. It provides an environment for a 16-bit process to execute on a 32-bit platform. It is an important part of Windows and when batch files like those used by MGtools and tens of thousands of other programs are run the ntdvm.exe process is required.

 

Hi there

Not much to do at all...


1) Did you knowingly install WinPcap 3.1?

2) Please go to Add or remove programs and uninstall the following software:

• Java(TM) 6 Update 11

3) Next...please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

After clicking Fix exit HJT.

4) Now reboot your machine and install the most current and up to date version of Java available here at the below link:

Java Runtime 6

5) Also delete the below left over file from ComboFix:
C:\WINDOWS\system32\CF14740.exe

6) Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this.

---! Let us know of any problems you may have encountered with the above instructions and also let me know how things are running now.

Thanks,
Kes.

 

No.

Click-to-Call BHO relating to windows live messenger. The entry was dead so we cleared it's leftovers.

I'll check it over after lunch and get back to you as soon as I can.

You're very welcome

Kes

 

Hi

1) You uninstalled an older version of Java but neglected to install the new version. Use post #7 step #4 to link to and grab it from there.

2) Please navigate to the below and delete the old Avast directory:

• c:\program files\Alwil Software

3) Also delete all files in the below folders except ones from the current date (Windows will not let you delete the files from the current day).

• C:\Documents and Settings\Dan\Local Settings\TEMP

Your logs are clean...

If you are not having any other malware problems, it is time to do our final steps:

1. We recommed you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /u
     • Notes: The space between the combofix" and the /u, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
   • Delete the C:\combofix folder from combofix (if it exists)
3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
4. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
5. Go to add/remove programs and uninstall HijackThis.
6. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
7. If you are running Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
8. After doing the above, you should work thru the below link:
   • How to Protect yourself from malware!

 

You're very welcome, safe surfing

 

Take a look at the below link. There are a list of different real-time blocking tools paid, and free to choose from.

How to Protect yourself from malware!