AFD service deletion

Welcome to Major Geeks!

While I look thru all of your logs, please do the below in the meantime.

First disable Avira and Zonealarm.

Now run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista or Win 7, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O2 - BHO: (no name) - {728CF8AC-F6B0-4F29-8E53-83715111D5A8} - C:\WINDOWS\system32\tuvTliIC.dll (file missing)
O3 - Toolbar: sqvgnrpx - {1BFB720F-B45D-43FF-8AE1-54C86718DE99} - C:\WINDOWS\sqvgnrpx.dll (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O20 - Winlogon Notify: awtrOgFy - awtrOgFy.dll (file missing)

After clicking Fix, exit HJT.

Also is your Zonealarm software a full security suite with antivirus? It looks like it.

 

You did not restore a proper version of afd.sys that belongs with Windows XP SP3. I'm not sure this is the reason for having network connectivity issues but having an incorrect version can make it look like you have a malware version installed since the MD5 code for what you have will not match what should be there for SP3. Do you have another Windows XP pc that is running SP3 where you can run MGtools on? If yes, I can see if there is a correct copy there for you to use as this current PC, does not have a proper version anywhere to use. It only has older versions.

 

Also I can see that you have several other services that are not running properly including things that will impact Windows Update. Let's run the below.

Uninstall the below software. The Java version are old and security risks:
Ad-Aware < No longer that effective and installs Blekko junkware
J2SE Runtime Environment 5.0 Update 6
Java Auto Updater
Java(TM) 6 Update 2
Java(TM) 6 Update 29
Java(TM) 6 Update 7


Be patient while doing the below. The fixes can sometimes take quite awhile to run. Especially the permissions repairs. It may be best to kick it off and goto bed or do something else. It is better not to run anything while the repairs are going on.

Download Windows Repair by Tweaking.com and unzip the contents into a newly created folder on your desktop.

• Now run Repair_Windows.exe by double clicking on it ( if you are running Vista or Win 7, use right click and select Run As Administrator)
• Now select the Start Repairs tab.
• The click the Start button.
• Create a System Restore point if prompted.
• On the next screen, click the Unselect All button to first deselect all repairs.
• Now select the following repair options:
  • Reset Registry Permissions
  • Reset File Permissions
  • Register System Files
  • Repair WMI
  • Repair Windows Firewall
  • Remove Policies Set By Infections
  • Repair Winsock & DNS Cache
  • Repair Proxy Settings
  • Repair Windows Updates
  • Set Windows Services To Default Startup
• Now on the lower right side check the box to Restart/Shutdown System When Finished
• Then make sure the Restart System radio button is enabled.
• Shutdown any other programs that you are running now before continuing.
• Now click the Start button.
• Be patient while the tool repairs the selected items.
• It should reboot automatically when finished.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

I'm glad to hear that it sounds like you fix your issue with the AFD service, but you had a few other services that were not running. To name a few quick observations are the below not running:

Background Intelligent Transfer ( BITS )
Windows Update
Windows Firewall Service

You need to get these fixed too which was part of the reason I had you run the Windows Repair tool.

Do you notice that these are still not running?

 

You're welcome. Okay then time for final instructions.




If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
3. Go back to step 4 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 6 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!