Alienware can kiss my you know what

Waiting a month for my machine... I filled out their survey a week ago complaining about lack of response regarding the slow build time and that abspc never took this long. No response. I can only assume the FX-55 chip was in short supply, but aside from automated responses, I never heard a word from them.

Finally shipped Tuesday the 22nd. How? Ground. Probably will not arrive until Monday since FedEx says the 26th, a Saturday. Should have upgraded me to overnight for the price and delay. Hope they enjoy my money because its the last dollar they will get from em and I certainly will not be recommending them to anyone starting with you guys. People expect certain quality and service from a boutique shop and Alienware just does not deliver.

Have purchased 2 from http://www.abspc.com and suggested them to a couple friends totalling 3 more machines. Every order was flawlessly completed and only one problem, a bad floppy drive which was handled quickily. Thats how you treat people.

Alienware, hope one of you read this because you suck. Hard.

 

Debateable. All of their hardware is top notch. Then again, so are 100 other companies.

 

Aurora FX-55. Slightly stripped down, I have an extra HD and 6800Ultra OC video card I am transferring, I mainly wanted the board, chip, ram, case and dual layer DVD drive. Thought I would give em a shot since I can write it off.

 

Wow. FedEx is usually pretty reliable. At this point, they can lose it for another week, Alienware already dropped the ball.

 

I am waiting on my newest toy as well . I ordered last month a Mac Mini 1.42GHz with 512MB Ram, 80GB HDD, DVD burner, Bluetooth/WLAN, and Wireless Keyboard/Mouse from Apple's online store. The current shipping date is on or before 02/28/05, but it may delay again.

 

An update

My Mac mini is finally shipping

The reason for the previous delay is just unbelievable. Apple didn't ship my order because I ordered the machine along with the Apple DVI to Video Adapter, which is currently not in stock. Yes, you read right. My Mac was already build and ready to ship for days (or weeks?), but Apple hold back my order because of a missing TV adapter cable which is not even part of the Mac mini package.

I finally convince them to ship all my items separately instead of waiting another 3-4 weeks for the TV adapter

 

Re: An update

Have him look at abspc, I have had nothing but good luck. There are other boutique builders. Let me know how that Mac works out Phillip Just remember, even though you have a Mac now, that does not mean you have to look down on us

 

Glad to have saved at least one person a lot of money. The machine is here and it is fast, but my only problem was no notification that it was to be delayed or any resonse to my survey I filled out complaining about the time frame. The page said ordering the FX-55 *MAY* delay the order, but I was not contacted that it was. Last I checked, may does not mean will be. I have also heard others waiting a long time for builds.

 

Another update

The good news: I received a package from Apple today

The bad news: It was not the expected Mac Mini, but the Apple DVI to Video adapter which Apple shipped on Monday

So where is my Mac Mini and Wireless Keyboard/Mouse set? According to Apple's shipment status page nowhere. I even emailed Apple's customer service today but no reply so far. I finally located my Mac Mini with this tracker. The package with the Mac is at Apple Czech Republic (entry point for Mac Mini EU shipments) since last week, but delayed due to “EDI-issue with supplier”. I have still no idea where the keyboard and mouse is. I will call Apple tomorrow.

Apple's Online Store is just a disappointment. I am waiting now 6 weeks for this machine and there is still no end in sight