All AV's scans stop unexpectedly & Google redirects

Welcome to Major Geeks!

Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.
There are 4 different versions. If one of them won't run then download and try to run the other one.

Vista and Win7 users need to right click and choose Run as Administrator

You only need to get one of them to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

1. Rkill.exe
2. Rkill.com
3. Rkill.scr
4. Rkill.pif

Once you've gotten one of them to run then try to immediately run the following.


Download and save the below to your PC (save it anywhere you can find it. The Desktop is fine). Then double click on it to run it.

AVPFind.bat

It should take a couple minutes to run. You will see a black command prompt window while it is running and it should close when it is finished. Once it finishes, attach the c:\avplog.txt file that is will hopefully create as long as the malware does not block the batch file from running. (See: HOW TO: Attach Items To Your Post )


Now download and Run exeHelper

• Please download exeHelper to your desktop.
• Double-click on exeHelper.com to run the fix.
• A black window should pop up, press any key to close once the fix is completed.
• A log file named log.txt will be created in the directory where you ran exeHelper.com
• Attach the log.txt file to your next message.

Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).


Also please try running the below online scan:

http://www.superantispyware.com/onlinescan.html

Reboot immediately after scanning if it finds and removes anything. Let me know if anything was found. See if you can save a log with it.

I want you to run TDSSKiller so refer to the below for how to do so.

TDSSkiller - How to run


Then try running these instructions: Using MGtools


Attach the below logs when finished with all of the above:

• C:\avplog.txt - from AVPfind
• a log from online SAS scan if you could make one
• log.txt - from exeHelper
• C:\MGlogs.zip - from MGtools

The C:\ assumes that drive C is you Windows boot drive. If you boot from another drive, then use the correct drive letter above.

 

What are you using for antivirus?

Before we continue I would like for you to use MSConfig to put this machine back into normal start up mode

Do all of these users of this machine REALLY need to have admin priv's?

• Yes | Administrator
• Yes | Dajana
• Yes | Dejan
• | Guest (Disabled)
• Yes | Maja
• Yes | Smilja

Uninstall the below outdated java.

• Java(TM) 6 Update 24
• Java(TM) SE Development Kit 6 Update 22

Download and run OTM.

Download OTM by Old Timer and save it to your Desktop.

• Right-click OTM.exe And select " Run as administrator " to run it.
• Paste the following code under the http://farm3.static.flickr.com/2455/4173556815_a721a91733_o.png area. Do not include the word Code.

Code:

:reg
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7FF99715-3016-4381-84CE-E4E4C9673020}]
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{8A96AF9E-4074-43b7-BEA3-87217BDA7402}]


:files
C:\Users\Smilja\AppData\Local\88gsx12rpbf61i415lko21cr8m734nnc73475
C:\Users\Smilja\AppData\Roaming\Microsoft\Windows\Templates\88gsx12rpbf61i415lko21cr8m734nnc73475
C:\ProgramData\88gsx12rpbf61i415lko21cr8m734nnc73475
C:\Users\Smilja\AppData\Local\{0ECA2D0A-C790-495D-9B2B-3D04439A74F2}
C:\Users\Smilja\AppData\Local\{168F79DD-58D6-476E-8C31-13DB6A72D0A9}
C:\Users\Smilja\AppData\Local\{2273AFFF-BDBE-410A-8233-711167723ABA}
C:\Users\Smilja\AppData\Local\{4568D3E4-0046-433E-A36E-AC5C9C675D11}
C:\Users\Smilja\AppData\Local\{46548682-D261-4026-BA28-8DD40BD4B70A}
C:\Users\Smilja\AppData\Local\{46EEBCB7-2AB8-4179-AB07-13EFC48901CE}
C:\Users\Smilja\AppData\Local\{50B1C9FB-F5E9-4CAC-98A6-EC1EC4F8F716}
C:\Users\Smilja\AppData\Local\{6A2E7E78-302C-45DD-B34A-2CEF12D52D15}
C:\Users\Smilja\AppData\Local\{7A11569A-05E3-4596-BFF0-A750F9F62F51}
C:\Users\Smilja\AppData\Local\{93295A3C-8410-4FEA-BD75-F8B4CD91F5C4}
C:\Users\Smilja\AppData\Local\{99ACDA3F-3E22-4AF7-AFA1-286719DFA2CC}
C:\Users\Smilja\AppData\Local\{A34168FD-E651-49B6-B139-4D38428A4C85}
C:\Users\Smilja\AppData\Local\{A92B1A0E-75E3-487E-84D2-CB420885EF83}
C:\Users\Smilja\AppData\Local\{AD80AC09-C37D-4D6C-9EB7-323B632D2A09}
C:\Users\Smilja\AppData\Local\{B5C52D9A-FDBB-4388-83DA-1DCF1B23273A}
C:\Users\Smilja\AppData\Local\{C346750A-F9B3-4457-B26F-0F21D269D3CA}
C:\Users\Smilja\AppData\Local\{DD1F3ACB-8055-444E-858C-888D2E00F2FE}
C:\Users\Smilja\AppData\Local\{DF40B5D6-4317-4D95-9FD8-2489EDCDBD49}
C:\Users\Smilja\AppData\Local\{E9048BD0-4852-4227-B559-BF06F443FF44}
C:\Users\Smilja\AppData\Local\{F6B85C11-88F3-4704-BB6A-E26392B06DAC}
C:\Users\Smilja\AppData\Local\{FC44BCCD-A96B-48F1-A094-0F000E2D06D7}
C:\windows\temp\{E9C1E0AC-C9B2-4c85-94DE-9C1518918D02}.tlb
C:\Users\Smilja\AppData\Local\Temp\{E9C1E0AC-C9B2-4c85-94DE-9C1518918D02}.tlb

:Commands
[Reboot]

• Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
• Push the large http://farm3.static.flickr.com/2782/4174320048_f01c448b32_o.png button.
• OTM may ask to reboot the machine. Please do so if asked.
• Copy everything in the Results window (under the green bar), and paste it into notepad, save it as something appropriate and attach it into your next reply.

NOTE: If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and attach the contents of that document back here in your next post.

Reboot your machine and install the most current and up to date version of Java available here at the below link:

Java Runtime 6

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista or Windows7) Then attach the new C:\MGlogs.zip file that will be created by running this.

Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!

Are you still being redirected?

 

Sorry for the late response. Yes please. Do continue on.

 

Tell me exactly, or show me with a screenshot what is inside of these folders, please.

• C:\ProgramData\{61D227D1-25DF-4A97-9428-6C9A27015CDA}
• C:\Program Files\WI9130~1

I am also looking at these files, not sure what they are for, Have you any idea? All have 28th July date.

• C:\Windows\System32\Datei0
• C:\Windows\System32\Datei1
• C:\Windows\System32\Datei10
• C:\Windows\System32\Datei2
• C:\Windows\System32\Datei3
• C:\Windows\System32\Datei4
• C:\Windows\System32\Datei5
• C:\Windows\System32\Datei6
• C:\Windows\System32\Datei7
• C:\Windows\System32\Datei8
• C:\Windows\System32\Datei9

Zip a couple up for me using this method

To do this, see the below:

Please go to start > Run and paste in the following:

log retrievable @ C:\collect.zip

Please go to virustotal and upload the following files for analysis, and let me know the results.

• C:\Windows\System32\Datei8
• C:\Windows\System32\Datei9

• Right-click OTM.exe And select " Run as administrator " to run it.
• Paste the following code under the http://farm3.static.flickr.com/2455/4173556815_a721a91733_o.png area. Do not include the word Code.

Code:

:files
C:\Users\Dejan\AppData\Roaming\Microsoft\svchost.exe
C:\Users\Smilja\AppData\Local\Temp\{0190B7FB-FB68-4E8A-A959-C9FE09C798FC}
C:\Users\Smilja\AppData\Local\Temp\{B98C837E-4B27-4DF2-9FC1-BF6FCB657AB8}
C:\Users\Smilja\AppData\Local\Temp\{C07152F4-3517-4602-806C-2BC1DDA2D4E9}
C:\Users\Smilja\AppData\Local\Temp\{E9C1E0AC-C9B2-4c85-94DE-9C1518918D02}.tlb
C:\Users\Smilja\AppData\Local\Temp\252E.tmp
C:\Users\Smilja\AppData\Local\Temp\2938.tmp
C:\Users\Smilja\AppData\Local\Temp\2BD0.tmp
C:\Users\Smilja\AppData\Local\Temp\317B.tmp
C:\Users\Smilja\AppData\Local\Temp\668F.tmp
C:\Users\Smilja\AppData\Local\Temp\6901.tmp
C:\Users\Smilja\AppData\Local\Temp\8085.tmp
C:\Users\Smilja\AppData\Local\Temp\84C8.tmp
C:\Users\Smilja\AppData\Local\Temp\9240.tmp
C:\Users\Smilja\AppData\Local\Temp\9DA5.tmp
C:\Users\Smilja\AppData\Local\Temp\A87E.tmp
C:\Users\Smilja\AppData\Local\Temp\AC07.tmp
C:\Users\Smilja\AppData\Local\Temp\AE48.tmp
C:\Windows\Temp\{E9C1E0AC-C9B2-4c85-94DE-9C1518918D02}.tlb
C:\Users\Smilja\AppData\Local\{0A7FFD26-CDC0-4542-932E-BDF42EA2AE1F}
C:\Users\Smilja\AppData\Local\{519D5AE8-374F-46FC-960B-C185C6517D37}
C:\Users\Smilja\AppData\Local\{72BA4841-6A56-4A23-92AF-16AB043125FD}
C:\Users\Smilja\AppData\Local\{8D77F559-4BAD-4F9C-BEA9-2C26B65826A2}
C:\Users\Smilja\AppData\Local\{9B09BC92-F3A8-4883-B19B-410968137685}
C:\Users\Smilja\AppData\Local\{A3665094-EF62-41ED-935C-DEE4FB5C32A0}
C:\Users\Smilja\AppData\Local\{AC4CD139-C685-437B-B9B2-535C765553DE}
C:\Users\Smilja\AppData\Local\{C1CF7D5B-C584-42F8-8165-0135701EAE3E}
C:\Users\Smilja\AppData\Local\{DA5B7C43-8969-4E9E-8B43-110ECCE016E0}
C:\Users\Smilja\AppData\Local\{DD9F92E1-03F6-49D6-A582-D79B53EAD6C7}
C:\Users\Smilja\AppData\Local\{EDE60EAF-4821-4873-884F-58189338199D}
C:\Users\Smilja\AppData\Local\{F7F7CEEE-4648-4EAC-96CA-EE4ED490EDD4}

:reg
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"svchost"=-

:Commands
[Reboot]

• Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
• Push the large http://farm3.static.flickr.com/2782/4174320048_f01c448b32_o.png button.
• OTM may ask to reboot the machine. Please do so if asked.
• Copy everything in the Results window (under the green bar), and paste it into notepad, save it as something appropriate and attach it into your next reply.

NOTE: If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and attach the contents of that document back here in your next post.

Next ........

Please download and run Combofix as per the instructions in the R&R.


Please click Start, Run, and enter cmd and click OK. This will open a command prompt window. Enter the below commands at the command prompt each followed by the enter key. The bold black are commands. The purple is merely informational.

• cd \MGtools <-- this changes to the MGtools folder and the prompt should change to C:\MGtools>
• procdll<-- this will try to run all one scan from MGtools. Tell me what error messages, if any, you see.
• analyse <-- this attempts to run HijackThis. Be sure to click the Accept button twice in the license agreement popup or it will just sit there and wait.
• GetRunKey <-- this will try to run all one scan from MGtools. Tell me what error messages, if any, you see.
• ShowNew <-- this will try to run all another scan from MGtools. Tell me what error messages, if any, you see.

Please also download MBRCheck to your desktop.

See the download links under this icon http://www.majorgeeks.com/images/dll.gif

• Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
• It will show a Black screen with some information that will contain either the below line if no problem is found:
  • Done! Press ENTER to exit...
• Or you will see more information like below if a problem is found:
  • Found non-standard or infected MBR.
  • Enter 'Y' and hit ENTER for more options, or 'N' to exit:
• Either way, just choose to exit the program at this point since we want to see only the scan results to begin with.
• MBRCheck will create a log named similar to MBRCheck_07.16.10_00.32.33.txt which is random based on date and time.
• Attach this log to your next message. (See: HOW TO: Attach Items To Your Post )

Now look for the C:\MGlogs.zip file and attach it no matter what happened while doing the above.


Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!

Still having redirects?

IMPORTANT:-

• Do all browsers direct or just one browser? Try different browsers and let me know
• Do you use a router?
• Do you have your Vista boot CD?

 

It will remain open of course. When you return from holiday, follow my instructions, answer any questions I may have asked and attach the requested logs.