all my docs gone, new user setup

Discussion in 'Malware Help (A Specialist Will Reply)' started by ctalmage, Apr 14, 2009.

  1. ctalmage

    ctalmage Private E-2

    Hi - I need some help again from you guys. I'm running XP (sp 3 I think - not in from of computer presently). I booted my home computer this am and had a new screen background - strange! I tried to access the web but IE7 loaded and started asking preference questions, like loading for the first time. IE had worked in the past (unsure what version). I clicked on my documents folder and everything was gone (uh-oh). It's almost like I'm logged in as a different user, but I'm not. I have 2 users set up and I'm on the correct one. Computer was working fine 2 days ago but I did notice over a several week period during shut down the computer was trying to load windows updates during every shut down. That seemed strange, like the updates never loaded. Today at shutdown no windows updates loading. Also, a bunch of program shortcuts are missing off the desktop.

    I'm not sure if I should following the XP cleaning procedure or not.

    Can you point me in a direction?

    Thanks,
    Cal
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Sounds more like a problem with Windows where your user account has been modified. The data for you previous account is still probably there under the original user name. This would really be an issue for the Software Forum.

    You can do this if you want to check your PC for malware. It will also show me what user accounts exist. But again, if not malware, I will still be sending you to the Software Forum.
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds