Alureon/Windows Defender Offline Loop Of Death

cpay97 · Jun 24, 2013

Hello.
I have a Compaq Presario CQ60 running windows 7 home premium 64 bit.
Microsoft security essentials told me i had the Alureon Trojan and told me to download windows defender offline to remove it. I did. the virus was successfully removed, and then i shut it down. Then i started it up again, it loaded the bios, then a screen appeared telling me windows failed to start. it then asked me if i wanted to start windows normally or run repair. when i ran startup repair, it said it failed with a status of 0cx000000f. then i tried to start windows normally. it started to load windows for a few seconds, but then it flashed the bsod then rebooted. this happened many times. I've been up the entire night trying to fix it. ive tried everything. the repair disc, rebuilding the bcm with bootrec, all that crap\with backreg, you name it, ive probably done it. i need a new outlook on this problem. HELP!

TimW · Jun 24, 2013

Please do the below so that we can boot to System Recovery Options to run a scan. There will be two options to choose from. One if you do not have your Windows 7 boot DVD and another when you have your DVD.

For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.
For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

Plug the flashdrive into the infected PC.

Option1: Enter System Recovery Options from the Advanced Boot Options:

Restart the computer.

As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.

Use the arrow keys to select the Repair your computer menu item.

Select US as the keyboard language settings, and then click Next.

Select the operating system you want to repair, and then click Next.

Select your user account an click Next.

Option2: Enter System Recovery Options by using Windows installation disc:

Insert the installation disc.

Restart your computer.

If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.

Click Repair your computer.

Select US as the keyboard language settings, and then click Next.

Select the operating system you want to repair, and then click Next.

Select your user account and click Next.

On the System Recovery Options menu you will get the following options:

Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt
Click to expand...

Select Command Prompt

In the command window type in notepad and press Enter.

The notepad opens. Under File menu select Open.

Select "Computer" and find your flash drive letter and close the notepad.

In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
Note: Replace letter e with the drive letter of your flash drive.

The tool will start to run.

When the tool opens click Yes to disclaimer.

Press Scan button.

It will make a log (FRST.txt) on the flash drive. Please attach this file to your next reply. (See: How to attach)

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Alureon/Windows Defender Offline Loop Of Death

cpay97 Private E-2

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member