Another Antivirus XP post

Welcome to Major Geeks!

Yes they do read how malware removal forums are removing their malware and they keep changing it to make it more and more difficult. This is nothing new. It has always been this way. What is new is the complexity level that malware has risen to. They often hook themselves into the operating systems in ways that can now cause problems like you are seeing or can even make a PC unbootable when the malware is removed. Such is the state of malware and this is why it is so important for PCs to be properly updated and have proper protection. It will lower the possibility of picking up such nasty infections and could also decrease the severity of the infection if it still gets in.

You can just run appwiz.cpl from the Run box but this is not going to help you now.

Try running SUPERAntiSpyware a second time after it you run it the first time and nothing appears to happen. You may find that it now appears.

Also you could try renaming the SUPERAntiSpyware.exe file to SAS.EXE to see if it will run. This sometimes works. It it does, see if you can look at what it removed (if anything) and restore it from backups. It may not have ever gotten to the point of removal. The malware you had may have crashed your PC before SAS could remove it and crashing while all this is running with files open ....etc is what cause the issues you are having now. Do you see the C:\Windows\explorer.exe file if you browse from Task Manager. Try double clicking it. This is Windows Explorer and if it runs, your Desktop would appear.

Do you have the other tools on your PC? Can you run Malwarebytes and MGtools and get us the logs?

 

You're welcome. So are you saying everything is fine now. If yes, you should work thru the below:

How to Protect yourself from malware!