Another messed up computer!

Welcome to MajorGeeks, Rolnthndr

I also need the log from running ComboFix.

dr.m

 

Hello, Rolinthndr

Let's get things started by doing this:

Please set MSconfig for "Normal Startup mode" as instructed in the READ & RUN ME First guide.

You were instructed to only run each scanner one time - you ran MBAM & SAS three previous times before attaching the logs that show nothing. I need to see what was detected and removed.

Attach these logs in your next reply:

*Your ComboFix log is shown here: C:\ComboFix\ComboFix.txt

I strongly recommend that you clean up this account's Desktop immediately leaving only links.[ C:\Documents and Settings\PC User\Desktop] Do not store downloads, exe files, iso files....etc on your Desktop. First it is not a safe place to keep them (i.e., you may loose them due to malware, and a cluttered Desktop is an easy hiding place for malware), and last but not least - it can have an effect on your PCs performance.

* You should increase your installed RAM to atleast 1GB for running XP without experiencing system lags.
Total Physical Memory ------ 768.00 MB
Available Physical Memory -- 432.16 MB

Step 1:
Please look in Add/Remove Programs for the following and uninstall if found. If you get any errors just make a note and continue on.

Step 2:
Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

After clicking Fix, exit HJT.


Step 3:
Now Copy the bold text below to notepad. (Do not include any space above the word "REGEDIT4")Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" . Once you have saved it double click it and allow it to merge with the registry.

Make sure that you tell me whether or not you receive a success message about adding the above to the registry. If you do not get a success message, it definitely did not work.

Step 4:
Using Windows Explorer - navigate to and delete:

• C:\$AVG8.VAULT$

Step 5:
Open CCleaner - select "Cleaner" > "Run Cleaner" <---use this function ONLY!

Step 6:
Now install the latest Sun Java Runtime Environment

Step 7:
Then run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, use right click and select Run As Administrator).

Please attach the new C:\MGlogs.zip file to your next reply.

* Make sure you tell me if you had any problems running this procedure; and answer this - "What malware problems are you still experiencing?"

dr.m

 

You're welcome.

I'll look over those logs and wait for the new MGlogs.zip.

dr.m

 

http://i268.photobucket.com/albums/jj5/drmoriarty/Emoticons/chin.gif Give me some time (over-night) to discover what may have "blown up".

roflmao dr.m

 

Hi, Rolnthndr

iefield.dllerrorhtm is an unknown - what is the full filepath of its detection?

Do you recognize this folder? c:\documents and settings\Guest\Local Settings\Application Data\wwpsduabj



Now download The Avenger by Swandog469, and save it to your Desktop.

• Extract avenger.exe from the Zip file and save it to your desktop
• Run avenger.exe by double-clicking on it.
• Do not change any check box options!!
• Copy everything in the Quote box below, and paste it into the "Input script here:" part of the window.

• Now click the Execute button.
• Click Yes to the prompt to confirm you want to execute.
• Click Yes to the "Reboot now?" question that will appear when Avenger finishes running.
• Your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

Open CCleaner - select "Cleaner" > "Run Cleaner" <---use this function ONLY!

* Now update the definitions for MBAM and SAS > re-boot your pc > log into the "Guest" account and run "Quick scans" with those two scanners.



Please attach to your next reply:

• updated mbam-log.txt
• updated SAS Scan log
• C:\avenger.txt

* Make sure you tell me if you had any problems running this procedure; and answer this - "What malware problems are you still experiencing?"

dr.m

 

Good Afternoon!

Yep - I stayed up abit last night.

Tell me, which version of IE were you using in the guest account that received the error?

I'm noting that you have already tried using XP TCP/IP , while I confer with my colleagues about your problem.

dr.m

 

You're welcome!

Thanks for the feedback - it may take a little time for my next reply, please be patient.

dr.m

 

rolleyes

Well, Rolnthndr -

It seems that I experienced "target fixation".. and forgot about my surroundings!

*From the guide How to Protect yourself from malware!

* I suggest that you do the above and follow that guide's advice about creating a restricted account.

Your logs look good! If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
3. Go back to step 6 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

Safe surfing! http://i268.photobucket.com/albums/jj5/drmoriarty/Emoticons/char145.gif

 

Speaking for the entire team.."You're Welcome", Rolnthndr!

"Best of Luck" and I hope to see you around the forums,
dr.m